Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
One of my favorite phones EVER
on February 5, 2024
Posted by: madamQT
[This review was collected as part of a promotion.] This phone is perfectly sized, cute, and chic! It does everything I need a modern phone to do while effortlessly folding away into my pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Flip phone
on February 5, 2024
Posted by: Teawtam
[This review was collected as part of a promotion.] I love the idea but there is cracking in the crease that makes it hard to use in that area. I also have apps that randomly open, close and jump around sometimes. I love the phone other than that. I love that it fits in my pocket.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there Teawtam, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are happy to hear you love the compact nature of this device. We would love nothing more than to help you troubleshoot the software jumps you have mentioned experiencing with your device. We have provided a link below to the Samsung Support Team to help work with you one on one to ensure you have the best experience possible with this device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
I love this lil phone!
on February 5, 2024
Posted by: Terri126
[This review was collected as part of a promotion.] I love that I don't have to open it to answer a call or look at a text message. It fits in my pocket better than the s20plus did.
My only issue is battery life. I have to charge it everyday. If you like a good phone that's compact grab one of these!
My only issue is battery life. I have to charge it everyday. If you like a good phone that's compact grab one of these!
Value
4
Response from Samsung USBy R&R Team, December 17, 2024
Thank you for your feedback on the Galaxy Z Flip5, Terri! We’re delighted to hear that you appreciate the convenience of answering calls and viewing messages without opening the phone. We designed it to be compact and user-friendly, so it's great to know it fits well into your lifestyle. We take battery performance seriously, and your comment about daily charging is valuable. With a powerful processor backing it up, the 3700mAh battery allows for extended gaming sessions late into the night. If you are still experiencing a short battery life, we recommend checking out the link attached for options to help enhance your phone's battery life. Our team is continually working to enhance battery efficiency in future updates. We hope you continue to enjoy your Z Flip5, and please don't hesitate to reach out if you have any further questions or suggestions. Your input helps us create the best possible experiences for our users! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Screen works flawlessly.
on February 5, 2024
Posted by: ShrekLover
[This review was collected as part of a promotion.] I use this phone for school and for streaming tv shows and games. The screen is clear. I was afraid that the screen would break or get ruined but it is holding without any problems.
It fits great in my bag. It has an extra screen on the back side so I could use it while in folded anf closed position.
It fits great in my bag. It has an extra screen on the back side so I could use it while in folded anf closed position.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The King of flip phones!
on February 5, 2024
Posted by: Pr1971
[This review was collected as part of a promotion.] I have always went with samsung plus or ultra models for the big screens, but I had to compromise on finding ways to carry them. To big for pockets, phone holsters are to bulky... then my nephew got a flip 5. I was amazed at how large the screen was when opened! I upgraded to a z flip 5 and LOVED it!! I never thought I would have a phone that easily fits in my jeans pocket and has some of the top of the line specs I like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Footprint!
on February 5, 2024
Posted by: RandoPhone
[This review was collected as part of a promotion.] I'm always on the go or in tight spaces, and I love the form factor of the Flip. It was a small upgrade over my 4, and I like the larger outer screen for when it's closed. I don't have massive hands and being able to reach all the way across with my thumb is a huge plus. That- and I don't feel like I have a brick in my jeans.
Thankfully, because I usually have the phone folded up, I've never gotten so much as a scratch on any of my Flip screens. The ability to fold it at any angle and use it for a flashlight when I'm working is very useful, probably my most used function. Also nice for keeping night photos perfectly still or hyperlapses.
Camera is good, not like the Ultra but 99% of people couldn't tell the difference.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A flip above
on February 5, 2024
Posted by: DrAwesome821
[This review was collected as part of a promotion.] This is worth the upgrade from the Flip 3, which was my daily driver for over 2 1/2 years. I use my phone as a camera rig, and the Flip's form factor allows me to set up & record seamlessly. The Flip 5 seems to fix my main gripes with the Flip 3 - the battery is much better, and the screen protector doesn't bubble up in the crease anymore. The phone is a tank (with a good case). The phone overall operates way smoother - the efficiency gains with the new SoC prevent overheating & slowdowns. Overall, my favorite phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very user friendly
on February 5, 2024
Posted by: Smaz0311
[This review was collected as part of a promotion.] Use it for streaming YouTube games getting my news
Value
5
Written by a customer while visiting Samsung US