Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
I love having a folding feature again as my phone
on February 5, 2024
Posted by: Jayyguitar
[This review was collected as part of a promotion.] Gaming, streaming, all work well on this phone, the best phone ive ever owned hands down. Especially closing to end phone calls is my favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone, screen needs work
on February 5, 2024
Posted by: soobiepie
[This review was collected as part of a promotion.] Overall the Z Flip5 has been great! I previously has the Flip4 and was excited to try the 5. I hadn't had any issues with the 4 but I've had one now. Specifically the screen has 2-3 very small lines at the hinge. This was something I did always worry about when getting any of the Flip series. Luckily I do have the Samsung Care+ service which I'm planning on using for my screen. On the brighter side, the rest of the phone has been really satisfying to use. One of my favorite features has to be the screen on the front. It's incredibly useful taking pictures while folded and I can prop it up almost everywhere. As someone who loves taking pictures solo, the folding feature is the best. Would definitely recommend to anyone who is interested in getting the Flip5. Only caution I would say is to invest in the Sansung care or insurance as I haven't seen many places offer repairs or servicing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Women need pockets and a phone that will fit
on February 5, 2024
Posted by: mimefan
[This review was collected as part of a promotion.] Honestly, most flagship phones are too big to fit in a pocket, especially a woman's tiny one. Yeah, you can compromise with a back jeans pocket (better have insurance!) or down a bra front (uh, mine would end up on the floor). The Z Flip5 solves this major issue and is a very fine Android to boot. I've also gained major non-Boomer cred with being able to take cute selfies from the folded front screen! May have sold a Flip5 or two! Overall, I'm thrilled with this phone-- exactly what I expected from my fourth Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great Specially Phone
on February 5, 2024
Posted by: tcdancer
[This review was collected as part of a promotion.] The phone is overall great, especially if the special feature of the flip itself is what you're looking for. The camera, while less impressive than other models, often is better quality than most other phones. My only complaint is the battery life, it is definitely a downgrade. I'm lucky if it lasts through the day with regular use.
Value
4
Response from Samsung USBy R&R Team, December 19, 2024
Thanks for your feedback on the Galaxy Z Flip5! We’re thrilled to see that you appreciate the unique flip design, which provides both style and functionality. Regarding the camera, while it’s designed to deliver high-quality photos, we understand that preferences vary among users. We're constantly working to enhance our camera technology to meet customer expectations. The Galaxy Z Flip5 and Z Fold5 allow you to capture stunning pictures and videos, and you can easily use the Camera app even when your phone is partially folded. To take a picture or video, simply prop your partially folded phone on a flat surface, such as a desk, and tap the screen or the Capture icon. Additionally, you can use the Z Flip5’s Flex Window cover screen camera to take quick selfies on the go. As for the battery, we’re committed to providing an optimized experience and encourage you to check out the links attached to explore the various battery-saving features available. Thank you again for your insights, and we hope you continue to enjoy the innovative features of the Galaxy Z Flip5! If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!
on February 5, 2024
Posted by: AlishaB
[This review was collected as part of a promotion.] I love the compact size, I can fit it in my pocket, great features!!! Long battery life can't be beat, constantly working with several apps and programs on my phone all day af a full time nurse manager and graduate student. The phone helps with time management and makes completing tasks easy!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect size
on February 5, 2024
Posted by: Flipmode
[This review was collected as part of a promotion.] The flip phone was exactly what i needed to fit securly in my pockets and to view messages without the entire phone being open with messages exposed. Love it!
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Thank you so much for sharing your thoughts on the Galaxy Z Flip5! We’re thrilled to hear that you found it to be the perfect fit for your lifestyle and that its sleek design meets your needs for convenience and privacy. The Galaxy Z Flip5 is designed with a compact foldable form factor that allows it to easily fit into your pocket, making it a great choice for on-the-go users. The impressive cover display is another standout feature, allowing you to view messages and notifications without fully opening the device, which enhances both privacy and accessibility. Whether you're capturing stunning photos with its advanced camera or enjoying your favorite content on the vibrant display, the Galaxy Z Flip5 is designed for exceptional performance. Your feedback is greatly appreciated, and we’re curious to see how the Galaxy Z Flip5 enhances your daily routine. If you have any more thoughts or questions, please feel free to share them with us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on February 5, 2024
Posted by: MegBeth416
[This review was collected as part of a promotion.] I use my phone for everything- to surf the internet, to stream movies, to play games, to listen to music- everything. I'm on this puppy literally all day. The battery holds up well no matter what I'm doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future is Foldable!
on February 5, 2024
Posted by: weretiger1979
[This review was collected as part of a promotion.] I love having such a powerful device in such a compact design! I play simple arcade games on the exterior screen when sitting in a waiting room. With the grip case, it's so easy to hold the phone while in a 90degree angle like a camcorder when recording videos! Every time I flip it open or close it, it catches the eye and envy of every person carrying a competitors phone! You have to give it a try!
Value
5
Written by a customer while visiting Samsung US