Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Compact and Durable
on December 28, 2023
Posted by: Iteach2023
[This review was collected as part of a promotion.] Phone is the best. Super cute, small and fits into my lil clutch. Alot of interesting features. And I'm learning daily the different things I can do while folded. This is my best buy of all Samsung phones by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very nice phone.
on December 28, 2023
Posted by: Tava5dodgers
[This review was collected as part of a promotion.] I use it for web browsing and streaming. It's been 3 months and no major issues. It's pretty fast and responsive. The picture is great and the features are also nice. Enjoy being able to fold and never really open it. The speaker sound is great. The only drawback is the battery. It will barely make it thru the day with regular use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 28, 2023
Posted by: Valkyrie
[This review was collected as part of a promotion.] I switched from another major device company to Android and I'm never going back. This phone is amazing! So compact, easy to use, great camera quality, and has that touch of nostalgia with the flip phone. I absolutely love the cover screen and being able to customize it with every detail. I feel like it makes it that much more personal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has greatest look
on December 28, 2023
Posted by: Techsoldier
[This review was collected as part of a promotion.] The main feature for buying a phone is camera which was mentioned in a study. It is fancy but still it needs major upgrade on camera. At least 3 sensors must be given for a fancy phone to capture fancy snap. The processor can be exynos which will be power saving snapdragon 8 Gen 2's equivalent. Provided the changes above the product could be a value for money.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it it flips right in my pocket
on December 28, 2023
Posted by: Salish59
[This review was collected as part of a promotion.] I use it for everything. Streaming gaming calculator pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good device
on December 28, 2023
Posted by: FroggyRay
[This review was collected as part of a promotion.] I want to see pictures of the phone wonderful. The only downside is the battery life. I feel like I need to be connected to a charger to use this phone all day. Averaging four hours of screen on time before I get a low battery alert.
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Howdy FroggyRay,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to learn a plethora of knowledge to help you maximize your Galaxy battery's life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been linked below. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We value your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to learn a plethora of knowledge to help you maximize your Galaxy battery's life. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources that have been linked below. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Small phone to big phone
on December 28, 2023
Posted by: SamsungGalaxyGirl
[This review was collected as part of a promotion.] I don't currently have one but I love the idea of flipping open your flip phone to see a big full screen phone instead of what you would expect to see like the old flip phones.
I played with one at the store the other day and I love how compact it is. Can't wait for mine so I can see what else it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on December 28, 2023
Posted by: Archana
[This review was collected as part of a promotion.] Need to improve on screen and camera. Excellent Build quality.
Value
4
Written by a customer while visiting Samsung US