Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
This phone is better than expected
on December 26, 2023
Posted by: Hardlicker808
[This review was collected as part of a promotion.] I use my phone for work and personal use. I enjoy the size of the phone in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
As an 87 year old
on December 26, 2023
Posted by: GUnit1
[This review was collected as part of a promotion.] Challenges in today's technology were eased by the recent acquisition of my new flip phone! This is not just a phone but my preferred device for calls, texts and online use. Traveling is also much less complicated with GPS, flight schedules, boarding passes and updates. Even weather conditions! The camera is great! I have received numerous comments on this new design from friends and family. They think I'm pretty cool!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 26, 2023
Posted by: Muchipuchi
[This review was collected as part of a promotion.] Phone is great, loved that is easy to carry. They need to improve the camera, the picture quality is not the best. Pictures come out very grainy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Versatility of the phone
on December 26, 2023
Posted by: Avidreader
[This review was collected as part of a promotion.] This phone I have had since February of this year, but I have been using Samsung phones from a long time. This flip phone is something else. It is compact and fits my small wallet effortlessly. Vibrant colors make watching movie on my phone enjoyable. While traveling its easy, as I download books and movies. The storage on my phone is unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super recomendado
on December 26, 2023
Posted by: Paluca
[This review was collected as part of a promotion.] El diseño moderno de pantalla externa es asombroso, las camaras y capturase han dejado Satisfecha..la memoria excelente.. Me encanta!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and compact
on December 26, 2023
Posted by: Aw0080
[This review was collected as part of a promotion.] I am loving the flip. It fits in pocket so much easier. It has also made taking pictures easier and they come out great. I don't even notice the fold when I'm using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great flip phone
on December 27, 2023
Posted by: Kretzu
[This review was collected as part of a promotion.] The hardware lives up to the software integration. Wouls like yo see more apps working for the small screen, to use the phone open as little as possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great design
on December 27, 2023
Posted by: Sangour
[This review was collected as part of a promotion.] I definitely like the design of the phone and the many features that comes with it. But two things I would like to see get updated in the next generation is the battery life end the camera quality.
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Salutations Sangour,
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life. Feel free to contact Samsung Support if you would like to share any other feedback with us regarding your purchase or if you would like any further assistance. We're always here to assist you in any possible way that we can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the opportunity to review your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life. Feel free to contact Samsung Support if you would like to share any other feedback with us regarding your purchase or if you would like any further assistance. We're always here to assist you in any possible way that we can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US