Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
2
Phone works perfectly fine but the battery is not.
on December 26, 2023
Posted by: Samsunglove39
[This review was collected as part of a promotion.] All the features in the phone are perfect. The only issue is the battery. I have to charge my phone twice a day.
Value
2
Response from Samsung USBy Social Commerce, January 4, 2024
Howdy Samsunglove39,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Check out the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your busy holiday schedule to learn some great information about optimizing your Galaxy battery. Please feel free to contact Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're always more than happy to help you further! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Check out the articles titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some free time out of your busy holiday schedule to learn some great information about optimizing your Galaxy battery. Please feel free to contact Samsung Support afterwards if you have any questions for us or if you would like any further assistance. We're always more than happy to help you further! Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Battery and screen
on December 26, 2023
Posted by: Yasuo14
[This review was collected as part of a promotion.] It really easy to use and battery supper last longer and the screen hard to get scratches or damage. Phone pretty easy to carry, it was great phone like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits in Pocket and Great for Selfies
on December 26, 2023
Posted by: OfficialUSTraveler
[This review was collected as part of a promotion.] This phone is great for selfies. I actually can set it on the ground, a post or some other object and take a picture of one or more people. I even took a video of me doing somewhat of a challenge. The fact that it folds is a huge bonus for me. I don't like to carry a purse or anything else, so folding it up and putting it in my pocket works out great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is a great phone
on December 26, 2023
Posted by: Flippin
[This review was collected as part of a promotion.] I use the phone for work, games, music and streaming. Although, the outerscreen is a bit small for video content and limited with thr available apps, but I enjoy the phone.
The battery was a wonder at first it know depleats alot quicker.
I'd prefer the fold, I think and I'm not happy with the keyboard mispelling words. And Google doesn't find content very quick.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy Z Flip 5
on December 26, 2023
Posted by: Crissy
[This review was collected as part of a promotion.] I enjoy my galaxy z flip 5. The cover screen is awsome and very useful. Will get z flip again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z flip 5 greatness
on December 26, 2023
Posted by: East10th
[This review was collected as part of a promotion.] The best thing about the Z5 the small when it needs to be and opens up to a full size phone if it's in my pocket I can get all my notifications at a glance without opening the phone and fixing my gym bag and connects to all my devices The only reason I would not give it a five is because the camera can be a little better especially at night but other than that the phone is great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Solid 4 stars!
on December 26, 2023
Posted by: Regalwriter27
[This review was collected as part of a promotion.] The Flip 5 gets a solid 4 stars from me. I had the Flip 3, Flip 4 and now 5 and it's because I love this form factor. It sounds cheesy but owning a Flip or Fold is honestly a lifestyle choice. I use it regularly for texting, YouTube, reddit but not a super heavy user which helps because the battery is the main thing that prevents me from giving 5 stars.
The battery just drains quickly, though updates have helped it immensely and it's not HORRIBLE. The camera is also not the greatest which sucks because I do enjoy taking pictures and such with my phone, but again it's not horrible.
This phone is really convenient in size and the bigger front outside screen is really awesome. It's a phone that starts conversations and people always love to see it. I honestly will continue to use these phones as I imagine they will only improve as time goes on. I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Flipping is cool
on December 26, 2023
Posted by: Samsung5flipoct
[This review was collected as part of a promotion.] Everything is cool except battery life despite its great features
Value
4
Written by a customer while visiting Samsung US