Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
I love the throwback to the old flip
on December 25, 2023
Posted by: Hammer
[This review was collected as part of a promotion.] Connection is faster than I every had in the last 30 years. Clarity to watch TV is great and large enough to not had my eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flip5Review
on December 25, 2023
Posted by: Mrvenom
[This review was collected as part of a promotion.] Love the size and the mini screen! Performance is great but wish the battery lasted longer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Multi tasking display allows to get more out of it
on December 25, 2023
Posted by: Verm34
[This review was collected as part of a promotion.] Playing game or streaming video or navigation it makes it so easy to and user friendly. For most of the features I don't have to open the phone also it all controlled through top display only, it allows to reduce my screen time and distraction when I not suppose to check my phones at some places.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on December 25, 2023
Posted by: Nikky16
[This review was collected as part of a promotion.] Super friendly/ easy to use!!! Amazing tech amazing camera! The nostalgia that brings to me! I just loveeeeee the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From its to andriod
on December 25, 2023
Posted by: Mariko
[This review was collected as part of a promotion.] Boils down to. Using iPhones since 6th grade. I'm obsessed with my Zflip5 it soo cute. And Galaxy and Google have actual FREE apps. Love it.
Also the camera crushes any iPhone model especially the flip5 cover screen using the cameras on the back not just the camera on the front screen which makes for much better selfies. No more snap chat filters 🤣
Also the camera crushes any iPhone model especially the flip5 cover screen using the cameras on the back not just the camera on the front screen which makes for much better selfies. No more snap chat filters 🤣
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance is top notch.
on December 25, 2023
Posted by: AaronSC
[This review was collected as part of a promotion.] I decided to get this phone and I was not let down. It is compact and fits in my pocket.
It's very powerful, smooth, and fast. I use it everyday.
The design is amazing, everyone always ask about it!
Love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fat & Bulky
on December 25, 2023
Posted by: Carrie
[This review was collected as part of a promotion.] Troubleshooting is stressful.
Too bulky for my delicate hands.
Video quality poor. Blurry.
Too bulky for my delicate hands.
Video quality poor. Blurry.
In a nutshell, thus Shine us pure headaches.
My Galaxy S9+ takes better selfies
Hate this phone.
Hate this phone.
Value
3
Response from Samsung USBy Social Commerce, January 4, 2024
Greetings Carrie,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review, "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some quick troubleshooting steps on your device to help resolve what you have described to be experiencing with your Galaxy Z Flip5. Please do not hesitate to contact Samsung Support after reviewing the provided resource if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review, "Galaxy phone or tablet photos and videos are blurry or dark" to conduct some quick troubleshooting steps on your device to help resolve what you have described to be experiencing with your Galaxy Z Flip5. Please do not hesitate to contact Samsung Support after reviewing the provided resource if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Written by a customer while visiting Samsung US
Customer Rating
5
Super Comfy smartphone
on December 25, 2023
Posted by: bestie777
[This review was collected as part of a promotion.] Small and Super Comfy smartphone with all the latest features. Happy with the purchase.
Value
5
Written by a customer while visiting Samsung US