Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
The phone is very practical
on December 24, 2023
Posted by: Corrie
[This review was collected as part of a promotion.] I love the small compactness of the design and the larger outer screen compared to its predecessor. The folding also makes the device very handy; you can fold it to have it stand up. You can use the outer screen for texting, calling, and checking the time. I love this product.
Something I find that could use some improvement is the crease of the screen, which you guys have worked on with the Flip5. It's a lot less noticeable compared to the Filp4. Other than that, I can't find much to complain about. Great job!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent hinge
on December 24, 2023
Posted by: daphne
[This review was collected as part of a promotion.] Work, reading ebooks, social media browsing and emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've purchased from samsung yet
on December 24, 2023
Posted by: MrO141
[This review was collected as part of a promotion.] I will be honest that I thought the phone would just be a gimmick and the foldable screen wouldn't be worth much. However, I was wrong and love the foldable screen and front display screen. I love streaming videos that I'm am listening to on the front screen, and the smaller screen doesn't lack in quality. Overall I love the phone and couldn't see myself trading it out foe a regular phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on December 24, 2023
Posted by: FlippinSad
[This review was collected as part of a promotion.] Love the design but not all the glitches that come with it. I've had to replace it 3 times, in 2 months.
Value
2
Response from Samsung USBy Social Commerce, January 5, 2024
Good day,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Without having more information regarding what you may be experiencing with your Galaxy Z Flip5 and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Without having more information regarding what you may be experiencing with your Galaxy Z Flip5 and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I like the new phone is the full half screen
on December 24, 2023
Posted by: KDWB2859
[This review was collected as part of a promotion.] I use this phone for everything, from streaming, movies, talking great photos, playing games, listening to music, etc. It syncs to my other Samsung products easily. The mint color is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Setup for performance and battery life and dua scr
on December 24, 2023
Posted by: Bolink
[This review was collected as part of a promotion.] It has stereo ER o speakers that sound amazing but I use it fir everything including Bluetooth to my favorite speaker system and smart view to my big scrcand soon. Incredible video capture and sound quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade
on December 24, 2023
Posted by: LabRat
[This review was collected as part of a promotion.] My flip 3 was losing battery fast and I decided to upgrade. The flip 5 had some nice features. Great battery life! Nice big front screen on the outside. Fantastic camera.I just love my little fold up phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Z Flips are awesone
on December 25, 2023
Posted by: Fromthe760
[This review was collected as part of a promotion.] I have gone from the Z Flip3, to the 4 and now to the 5. I don't see many differences from the 4 but I am still happy with it. I've had every galaxy that has come out at one point and the Z Flip5 takes the cake. I like the size. I loved my note but it was so bulky. I do not think I'll ever know all of this phones features there are so many. One good thing about the 5 is its not as magnetic as my 4. The 4 I would pull out of my purse and random stuff would be attached to it like hair pins and other little things, the 5 doesn't do that so that's nice.
Value
4
Written by a customer while visiting Samsung US