Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
1
Worst purchase
on December 23, 2023
Posted by: E3francis
[This review was collected as part of a promotion.] This has been one of the worst purchases ever. The phone screen buckles after awhile and the hinges are loud.
Value
1
Response from Samsung USBy Social Commerce, January 5, 2024
Hi E3francis, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We would be happy to help you troubleshoot any difficulty you are experiencing with your device. We have provided a link to both your warranty information for your device, and the Samsung Support Team to help ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone; albeit okay camera
on August 12, 2023
Posted by: NickyG
[This review was collected as part of a promotion.] The phone is amazing! For being lightweight and compact, the phone has amazing performance that'll keep for years to come!
Both screens are vivid and highly bright and the features with the flex window are game changing! The only downside are the front and back cameras. This is definitely THE phone for social media Creation, but the camera quality holds it back.
Both screens are vivid and highly bright and the features with the flex window are game changing! The only downside are the front and back cameras. This is definitely THE phone for social media Creation, but the camera quality holds it back.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A great phone with some unfinished business
on September 23, 2023
Posted by: DarkKnightCAGE
[This review was collected as part of a promotion.] I have used it for everything in my daily life, playing, answering emails, social networks, photos, and the truth is that it knew how to get out of every situation very well, it is very compact so it can be forgiven for some things like it getting hot little in games, the only thing for which I do not give it 5 stars is the fact that it has the same camera as the previous generation, I think that the camera should be in line with the great update of the external screen.
The Flip 5 not only looks great, but it is great for everyday use, the management of the dual screen is quite good and useful due to the size, the multimedia works quite well, but it could be even better like its brothers from the "S" series, another point that I liked was Bixby, that it has been in Samsung phones for years (I come from Apple) and the truth is that I feel that Bixby can be developed even more, I hope they have not thrown in the towel on that aspect because they have a great assistant who could be involved in all the brand's home automation with proper development.
The Flip 5 not only looks great, but it is great for everyday use, the management of the dual screen is quite good and useful due to the size, the multimedia works quite well, but it could be even better like its brothers from the "S" series, another point that I liked was Bixby, that it has been in Samsung phones for years (I come from Apple) and the truth is that I feel that Bixby can be developed even more, I hope they have not thrown in the towel on that aspect because they have a great assistant who could be involved in all the brand's home automation with proper development.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has wonderful features
on September 9, 2023
Posted by: Diamonds4real
[This review was collected as part of a promotion.] This Z flip5 is a wonderful product. I love most of the features, my favorite is the fact that it fits in all my small bags. Very pocket friendly as advertised. The camera quality is top notch, taking pictures with ease when the flip is closed is another feature that I love, the multi function screen is another great feature that is very impressive (that is opening two apps and displaying all in one screen). Variety of colors to choose from.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The larger cover screen is Everything!
on August 23, 2023
Posted by: Geno4Smash
[This review was collected as part of a promotion.] With the Flip5 I'm able to get through my daily routines with more ease because of the various new feautures the Flip5 offers, especilally the larger cover screen.
I can now keep the Flip5 in its more compact form for much longer because of the new helpful widgets you can use on the cover screen.
You no longer have to open the phone to set or edit new alarms, access more settings for camera mode, or browse Youtube for just the right video.
All of that and more is available on the new wider cover screen. My new favorite widgets for the cover screen is being able to browse Youtube, check recent calls, and being able to open messenger and text without folding the phone open. I hope more apps will available soon like Spotify, Calculator, Keeps, and other streaming apps. For now I'm very happy with using the Flip5 each day and has made my commute to work, online interactions, and selfie moments more easier and fun.
I can now keep the Flip5 in its more compact form for much longer because of the new helpful widgets you can use on the cover screen.
You no longer have to open the phone to set or edit new alarms, access more settings for camera mode, or browse Youtube for just the right video.
All of that and more is available on the new wider cover screen. My new favorite widgets for the cover screen is being able to browse Youtube, check recent calls, and being able to open messenger and text without folding the phone open. I hope more apps will available soon like Spotify, Calculator, Keeps, and other streaming apps. For now I'm very happy with using the Flip5 each day and has made my commute to work, online interactions, and selfie moments more easier and fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First time Flip user
on August 14, 2023
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I have been very interested in the Flip series and decided to go with the Flip 5. It definitely is a showstopper with its unique look & the latest Flex window. I have been more productive with work (being less distracted with my previous phone having all the apps on the screen) at the same time, multi-task when needed.
At first I thought the crease would bother me but it's really non-existent once you're looking at the screen and using it. Battery life has been excellent as well –started with 100% and got home from a 9 hour work shift with 60-65% battery life with no charging in between (this is with calling, texting, watching videos and using the main camera).
All my friends who have seen my phone were amazed with the cover display & how convenient it is to take handsfree pictures —most of them are even convinced to switch.
So far my experience with the Z Flip 5 has been all but amazing; I don't think I can go back to the regular S series anytime soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The products cover screen is great for calls!
on August 22, 2023
Posted by: Flip5Eshaan
[This review was collected as part of a promotion.] I use my Flip5 for calls, gaming, work, and photos! It is great in every way with the new Snapdragon Gen 2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is amazing
on September 10, 2023
Posted by: AlMcDuck
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 5, released in August 2023, is a foldable smartphone that has received generally positive reviews. Here's a short review:
1. Design and Foldable Display: The Z Flip 5 features a compact clamshell design with a 6.7-inch foldable AMOLED display on the inside and a 3.4 flex window on the outside. The hinge is improved, making it more durable.
2. Performance: It's powered by a Snapdragon 8 gen 2 for galaxy processor, providing snappy performance for everyday tasks and gaming.
3. Camera: The Z Flip 5 offers a dual-camera setup, which is decent but not the best in its class. It captures good photos in well-lit conditions but struggles in low light.
4. Display Quality: The foldable display is vibrant and sharp, offering a unique experience for multitasking and media consumption.
5. Battery Life: Battery life is reasonable for a foldable phone, but it may not match some non-foldable flagship devices.
6. Software: It runs on Samsung's One UI, which is user-friendly and feature-rich, optimized for foldable displays.
7. Durability: Samsung has improved the durability of the Z Flip 5, with water resistance and a more robust hinge design.
8. Price: Compared to previous foldable phones, the Z Flip 5 is relatively more affordable, making it an attractive option for those interested in foldable technology.
Value
5
(click to see the video)
Written by a customer while visiting Samsung US