Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Samsung flip 4
on November 14, 2023
Posted by: venkym
[This review was collected as part of a promotion.] I liked it because it very handy compare to other phone I like it alot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone will last me forever
on November 14, 2023
Posted by: dahyunlover2015
[This review was collected as part of a promotion.] I love using my phone and being able to compact it into my small pockets and purses. I have also taken lots of pictures with it folded when I am alone. The colors to choose from are very cute and I like the outside screen features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Display HD voice smooth touch
on November 14, 2023
Posted by: RamWill
[This review was collected as part of a promotion.] Flip that itself magic from Samsung
Main camera and selfee camera
Awesome touch experience
HD voice
Main camera and selfee camera
Awesome touch experience
HD voice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and screen
on November 14, 2023
Posted by: Whitenoise
[This review was collected as part of a promotion.] It has amazing speed and does not feel bulky as s23 ultra and has an amazing screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product screen separated from the phone .
on November 14, 2023
Posted by: Toshay3926
[This review was collected as part of a promotion.] The overall phone works perfect I love my android Samsung best camera is great just a very always reliable phone.
Value
3
Response from Samsung USBy Social Commerce, November 30, 2023
Hey there Toshay3926, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you and we have included some links to help resolve this difficulty with the display. We have provided links to the warranty of your device, the Samsung Support Team to help with warranty claims and repair options, and an article to help our customers transition from standard form to foldable devices and how to best care for your investment. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
My flip 5, best phone I have ever had.
on November 14, 2023
Posted by: TheSamsungMan7
[This review was collected as part of a promotion.] My Samsung flip 5 it's the best phone because I can stream with half of the world at the same time, it is so amazing that I can stream all day long even when I think I'm not, my camera is the best, it is so handy that I can flip it and take selfies, it is so hard and the glass has never broke and I don't even have a cover, it's so small and it fits anywhere, it's such a cool and swag out phone, it's really cool, my camera it's the best and it's so easy to use, I can use it while folded , I'm super happy with my flip 5,I love it!if you want to be swags out like me I highly recommend it. You can flip it any where and just watch whatever without having to look for anything to hold it up, it's really innovative technology brought to you from Samsung, you will love it trust me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product was good
on November 14, 2023
Posted by: Garciabtta
[This review was collected as part of a promotion.] After a few month of use, it doesn't open very well .it get kinda stuck in the moment tp open it. I think samsung must improve that part. In the part of software I think is good.
Value
3
Response from Samsung USBy Social Commerce, November 30, 2023
Hi there Garciabtta, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would be happy to help you with the hinge of your device. We have provided a link to the warranty of your device which does last for a period of one year. We have also included a link to the Samsung Support Team for assistance with warranty claims and reviewing repair options to ensure your device functions as intended. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
MOST AMAZING PHONE YET!!
on November 15, 2023
Posted by: FLIPPINGOVERTHEFLIP
[This review was collected as part of a promotion.] I ABSOLUTELY ADORE MY NEW FLIP! WHENEVER I NEED TO TAKE PICTURES OR RECORD VIDEO, I AM ABLE TO SET IT UP EASY PEASY WITHOUT FUMBLING FOR A PHONE STAND! ITS SUPER CUTE AND ITS THE PERFEVT SIZE!
Value
5
Written by a customer while visiting Samsung US