Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Best purchase ever.
on November 13, 2023
Posted by: Alejandro
[This review was collected as part of a promotion.] The Samsung Z Flip 5 is a true gem in the world of smartphones. The expanded cover screen is not just a size upgrade; it's a visual feast, providing a more immersive and enjoyable experience. The zero-gap hinge is a marvel, ensuring a smooth and satisfying fold, setting it apart from the rest.
Now, let's talk speed. This phone doesn't just keep up; it outshines its predecessor, leaving the Z Flip 4 in the dust. The fluidity of every interaction is noticeable, making tasks more efficient and enjoyable. Using the Z Flip 5 is a delightful experience in itself. Its sleek design, pocket-ability, enhanced features, and improved performance make it a top contender in the smartphone arena.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a bad phone, screen needs to be better
on November 13, 2023
Posted by: BigDom
[This review was collected as part of a promotion.] Phone itself is fine. I haven't had any major issues with slowness. Just need to do an occasional reboot to clear up resources. However the screen needs to be improved when it comes to flipping it open and close. After so many times, the bendable screen protector adhesive will start to give way at the hinge crease on the screen. I've had to replace it twice so far. There are times when flipped open, the screen does not lie completely flat, still has a slight bend.
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Hey BigDom, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you and we'd be happy to help troubleshoot any difficulty you are experiencing. With regards to the speed of your device, in your settings app, under display, we recommend adjusting the motion smoothness from standard to adaptive. This will increase the refresh rate of your device. We have also provided a link to an article to help our customers adjust from standard form devices to foldables and instructions we find helpful to protect your investment. We have also included a link to the Samsung Support Team if you have questions or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Facebook
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the style
on November 13, 2023
Posted by: BrandonS
[This review was collected as part of a promotion.] This phone singlehandedly made me swap to Android from iOS and Samsung makes it so easy. From One UI to their software in general, I love their exosystem!!!!! Being able to have two different apps open and once with the flex screen or using the cover screen and then continuing what I was doing on the main screen just by opening it. The only thing I wish would be improved on is the cameras but being able to use the cover screen for selfies or helping others align themselves is amazing. I'd give this phone a 9/10, can't wait for the next model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really like the size
on November 13, 2023
Posted by: dfaragoza
[This review was collected as part of a promotion.] I really like the ability to fold the phone into a size that is comfortable to use. Then if I need to have more visibility I just open the phone up. Also it just reminds me of the old foldable phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great regular phone with the niceity of folding.
on November 13, 2023
Posted by: ArtistPacks
[This review was collected as part of a promotion.] The outer display does not do a whole lot, it is impossible to use for most things, but it is nice to have. The best part about this phone is that it is just a regular sized and shaped phone until you're ready to put it away into your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Small sleek and innovative.
on November 13, 2023
Posted by: Saiynt
[This review was collected as part of a promotion.] The Samsung Z Flip 5 is a great phone that is easy to use and has a lot of features that make it a great choice for anyone who wants a phone that can take great pictures and videos. The phone is also very stylish and has a unique design that my friends and coworkers are always wowed by.
However, the battery life of the phone could be improved. While the phone can last for a full day with moderate use, when I use the phone for gaming or streaming my battery is depeleted very quickly so I would provide not having to charge so much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Love This Flip Phone
on November 13, 2023
Posted by: Trixie68
[This review was collected as part of a promotion.] I am very much in love with this phone. I really appreciate the ease of use between apps, and the camera is aces.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device have many features and I love it
on November 13, 2023
Posted by: jeannie
[This review was collected as part of a promotion.] I love all the features that my phone has and it's so easy to use
Value
5
Written by a customer while visiting Samsung US