Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Perfect what I needed
on November 13, 2023
Posted by: Singh23
[This review was collected as part of a promotion.] Loved it so far. Wanted something decent size when opened and collapsed tk minimum when jogging. It accomplish both.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Only missing one thing
on November 13, 2023
Posted by: DAposteophe
[This review was collected as part of a promotion.] I love my Flip 5. It's such a cool and stylish phone that fits in my pocket and flips open to reveal a gorgeous screen. The camera is solid, the battery life is decent, and the performance is smooth. The best part is that I can fold it in half and use it as a mini laptop or a stand for watching videos. It's like having two devices in one. The only thing that I wish it had is DEX, the feature that lets you connect your phone to a monitor and use it as a desktop. That would make it perfect for working on the go. But even without DEX, the Samsung z flip 5 is a great phone that I would recommend to anyone who wants something different and fun.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flip phone
on November 13, 2023
Posted by: Ladygloe
[This review was collected as part of a promotion.] Overall the phone is pretty cool, the only cons is the battery doesnt last that long and the phone heats up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product/experience
on November 13, 2023
Posted by: mermaid89silva
[This review was collected as part of a promotion.] School, my daughter's school emails streaming. I love it!!!! Love love love love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on November 13, 2023
Posted by: Kings3143
[This review was collected as part of a promotion.] I use my Samsung device for personal daily use, Work purposes, social media and streaming purposes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device contains better software than hardware
on November 13, 2023
Posted by: eddy2cool
[This review was collected as part of a promotion.] I think the the features available on this phone are really great and run at a high speed as well. The only thing bringing this rating down to a three is the hardware. The hinge on this phone is great but could be improved. The way the top screen dangles and feels a bit loose makes this device feel cheaply made. Also the wat dust can easily get into the hinge. It took only 2 weeks for me to start hearing the dust each time i fold and unfold my phone. I feel like overall this phone makes for a great device but could be immensely improved.
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Hi there Eddy2cool, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We completely understand how important your device is to you on a daily basis and wanting to feel that you've made a good investment. We always recommend a protective case, and we do have ones available that will also protect the hinge. You can also explore Customer Care+ plans to help if anything does occur with your device. We also offer a one year warranty for any manufacturing defect that may occur with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Product!!
on November 13, 2023
Posted by: Hawcsta
[This review was collected as part of a promotion.] Great Product!! I am confident that the most of my concerns cand will be addressed in OTA updates.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing robust phone
on November 13, 2023
Posted by: Adizzle
[This review was collected as part of a promotion.] I was hesitant on getting a phone as unique as the flip 5, but the moment I played around with it, I knew I will enjoy it for years to come
Value
5
Written by a customer while visiting Samsung US