Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(4,247 Reviews)
Open Ratings Snapshot
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5 out of 5
5
This phone is so much fun to use and a ease.
on November 13, 2023
Posted by: Daniel
[This review was collected as part of a promotion.] Basically the flip is superfast and great for everyday use. If I want to game the phone keeps ups with it. If I want to be a photographer the zip has so many feature and amazing picture quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super convenient
on November 13, 2023
Posted by: Sunshines2000
[This review was collected as part of a promotion.] I love the the small form factor. I could use most of my tasks just by using the coverscreen without opening up the phone. This way, the battery life got longer too.
Especially i love to use it for golf gps app on the coverscreen without opening the phone up. Super cool and convenient. I don't think i can go back to a non flip phone.
Forgot to say you can hold the phone to take video like using a cam recorder. See my pic below.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Flip 5 is a powerhouse
on November 13, 2023
Posted by: Skeez69
[This review was collected as part of a promotion.] Youtube is my main use. It performs well. Handles countless hours of use. Never has a skip in streaming.
Texting is easy both on the main screen and on the cover screen. Sometimes I don't need to open the phone to use it. I can access most any app with good lock.
The only drawback is I need charge the battery at least once a day of hard use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great phone!
on November 13, 2023
Posted by: evelaz
[This review was collected as part of a promotion.] Fantastic phone! The issue that I have is that microphone 1 doesn't seem to work.
Value
3 out of 5
3
Response from Samsung USBy Social CommerceNovember 23, 2023
Hey there Evelaz, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We are thrilled to hear you are so happy with your device. We would love to help with the microphone. We have provided links to both the warranty of your device and the Samsung Support Team to assist with a claim or repair options available to you for the microphone. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall pretty good, issues with use of the hinge
on November 13, 2023
Posted by: Jakershaker13
[This review was collected as part of a promotion.] Overall the device is easy to use, nice to hold in the hand, and the hinge is smooth and doesn't feel weird. The issues come with the phones use of the hinge. Most apps aren't built for the folding hinge and end up just looking weird. The phone doesn't do much to justify the phones folding ability and just kind of feels like a s22 but can fold in half.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy z flip 3
on November 13, 2023
Posted by: Gray2ced
[This review was collected as part of a promotion.] I use this device for streaming NFL,college football,ufc TV and more great picture(s) better than most televisions, highest resolution ive seen on a picture phone runs high speed all the time I couldn't ask for more out of my flip 3!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Leaps and bounds!!!
on November 13, 2023
Posted by: Names1624
[This review was collected as part of a promotion.] This device far out ranks any foldable. I've had in the past best foldable to date
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on November 13, 2023
Posted by: Ilikeit
[This review was collected as part of a promotion.] It's very nice. Great compact phone that's full sized when you need it. Camera is good. Not Great. Screen clarity is great. It's quick and snappy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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