Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
This phone has amazing camera
on November 13, 2023
Posted by: Maybemay
[This review was collected as part of a promotion.] I traveled a lot and always took all the pictures with my Samsung Flip, and the results are always amazing. Hands down with the camera quality 🙌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the folding feature and the compact size
on November 13, 2023
Posted by: Leahfun
[This review was collected as part of a promotion.] I use my phone for everything! Photos, streaming, social media making videos and so much more. The compact size is awesome plus the camera quality speed etc makes this phone worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding
on November 13, 2023
Posted by: DEW107
[This review was collected as part of a promotion.] I love my Galaxy Z Flip5. It fits in my pants pocket. The display is super clear. The speed is excellent. The battery life is great. And the audio is clean and clear, especially when I use my navigation app. This is the best personal phone I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but have some issues
on November 13, 2023
Posted by: Chaitanya
[This review was collected as part of a promotion.] Used mainly for makingcalls, browsing and video calling.
Phone gets heated during video calls. Camera is not in par with S models.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Hi there Chaitanya, we are grateful to you for sharing your thoughts with us about your Samsung Galaxy Z Flip4. We would be thrilled to help you maximize your experience with your device. We have provided a link to a great article about best practices to keep your device at optimal operating temperature. We have also shared a link to the full device manual to help you discover the camera settings to help capture the best moments for posterity. Lastly, we have provided a link to the Samsung Support Team if these articles don't help resolve your difficulties. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on November 13, 2023
Posted by: Retirednottech
[This review was collected as part of a promotion.] The most important feature is how easily the phone gits in your pocket. Very comfortable on my leg sitting, standing or even on horseback. The phone does not feel like you are bending or damaging it in your pocket.
The flip is responsive and easy to use. I was worried about the crease but it is unobtrusive and problem free. Screen is bright and easy to read and responsive.
Lastly the flip integrates nicely with the watch, tablet and ear buds to form a complete solution.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy fold <3
on November 13, 2023
Posted by: HavokChaos149
[This review was collected as part of a promotion.] Overall the phone is stunning from picture quality to recording and sound the swift ability to be able to record with one had and also keep it steady while moving
The phone is amazing.
Not to many options on protection for the camera lens or phone. But overall amazing
I should be brand ambassador
The phone is amazing.
Not to many options on protection for the camera lens or phone. But overall amazing
I should be brand ambassador
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very convenient and we'll thought of
on November 13, 2023
Posted by: MIKEYtheupgrade
[This review was collected as part of a promotion.] So far it's been great for riding motorcycles by being small and very convenient for me.The fact I can place it in flip mode close and put it in places you can't while open has alot of reasons why I like it and is useful for me.I do wish while closed you were able to use all apps but for the most part the very important ones are able to have access to.You guys did great job on this phone being compact and still be fully operational.Very fast and very clear on response while having great picture view on both screens.Very happy,thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blast from the past!
on November 13, 2023
Posted by: PurpleThunder
[This review was collected as part of a promotion.] I love this phone for giving me a flash to back when phones were starting to become popular and when they made flip phones. There was nothing better than flipping the phone closed. It was almost as good as slaming the home phone down when you were mad or irritated at the person on the other line Lol. Now I wouldn't suggest closing this beauty aggressively.
Value
5
Written by a customer while visiting Samsung US