Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,184
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
The Future is Here!
on November 13, 2023
Posted by: FutureIsHere
[This review was collected as part of a promotion.] Hands down the best Samsung phone I have ever owned!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A great addition but needs improvement
on November 13, 2023
Posted by: MsRizy
[This review was collected as part of a promotion.] The ZFlip 5 is a great phone, its fast, has good screen coverage, and great speakers. The only isssues I have are the very fragile inner screen, the crease from folding, and the battery life. The battery gets me through my days and it charges really fast with a cable but I'd like to see fast wireless charging since that's my preferred charging method. The inner screen, though has a pre-installed screen protector still feels fragile and I carry an anxiety with me that one drop with the phone open could cost me a visit to get repairs. The crease from folding is not very noticeable when the phone is on unless you're using that area to scroll. I find the area less responsive to my taps than other areas of the screen. Overall this phone is very impressive and these are just some nitpick I had. I love the fast screen response, the audio and speakers are really nice, the design feels premium, and after nearly three months its not taken a single scratch (knock on wood) I'm excited to see the next generation for the flip and fold series and hope to see some of the improvements I've listed but samsung are smart I'm sure they've already been working on this.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very Practical
on November 13, 2023
Posted by: Lunfly
[This review was collected as part of a promotion.] Honestly the number one thing I love most about this phone is the practicality of being able to access everything on the home screen!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flip it with Samsung Care+
on November 13, 2023
Posted by: syrusdal
[This review was collected as part of a promotion.] I love the cover screen and it's fits in my pocket invisibily not feeling it. Very light.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 13, 2023
Posted by: SamFan
[This review was collected as part of a promotion.] I went from the Note to this. I thought I might have issues with screen but phone has been amazing and low profile in pocket
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great concept but.....
on November 13, 2023
Posted by: ShorterDogg
[This review was collected as part of a promotion.] I use my phone daily. I can no longer close the phone with out it shutting off. I have tried to get another phone long calls and no results. I like Samsung but this will be the last flip phone I get.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hi there ShorterDogg, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We understand how important your device is to you and being able to use the full functionality. If you haven't done so already you can make an appointment and take your device to a Samsung Experience Store if you live near one. We also have a partnership with UBreakIFix to help with repairs as well. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best flip phone
on November 13, 2023
Posted by: AmyRoze321
[This review was collected as part of a promotion.] I love this phone. So easy to use, love taking pictures especially when I use the front screen. I adore how much customizations I can do on the keyboard. This is truly the best flip phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This products has great features
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use this for games phone calls texting all amazing
Value
5
Written by a customer while visiting Samsung US