Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Nice phone
on August 12, 2023
Posted by: Zachandjess2904
[This review was collected as part of a promotion.] Nice upgrade from the flip 4 . I'm enjoying it. Hope the screen lasts and doesn't crack like the previous flips. Also samsung needs to start honoring the warranty on these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cover screen Always On Display atleast during call
on August 13, 2023
Posted by: DINESH
[This review was collected as part of a promotion.] I have been Owner of Flip3, Flip4 and now Flip5. Now with bigger cover screen I would love to showoff my Cover screen.
There should be an option for Cover screen Always On Display when opened atleast during a call. People would love to buy Flipsuit case as well if this option is available.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Phones Redefined
on August 16, 2023
Posted by: Shoprunner
[This review was collected as part of a promotion.] Great compact phone.. loving the form and features.. the cover screen is great with big screen and many useful widgets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Probably my favorite phone, ever!
on August 22, 2023
Posted by: Bluatruli
[This review was collected as part of a promotion.] It's an amazing phone, I love how portable and small it is when folded. The cover screen is bigger now so I don't have to open it often, which is great for reducing use of the hinge. Camera is nice. Battery life is much better than my s22's. I knocked a star because after the latest software update I experienced hiccups and some slowness. It's not too often though, I still LOVE this phone!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best z flip5 ever
on September 12, 2023
Posted by: SamsungForLife
[This review was collected as part of a promotion.] I am enjoying the bigger outer screen the speed and the functions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The battery life is horrible
on September 13, 2023
Posted by: Ij6777
[This review was collected as part of a promotion.] The video quality is OK streaming movies. It's o k, but the battery life is horrible. On this device, you guys had an opportunity to cross it, but you failed.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 25, 2023
Hey there lj6777, thank you for your feedback on your Samsung Galaxy Z Flip5. We completely understand how important all day battery life is especially if you rely on your device for everyday activities. This device does have an adaptive battery that will learn your usage habits and make the adjustments to the consumption and increase the battery life of your device. If this has not been your experience we have provided links to the Samsung Support Team, Customer Care+ Team, and warranty information for your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Functions and size
on September 14, 2023
Posted by: 2honeyz
[This review was collected as part of a promotion.] Im glad me and my hisband bought the Z flip 5, it both help us to carry the phone easily especially when were at work. It can fit into our pockets comfortably. For me it really helps me to keep it with me at all times, compared to my old phone that I always forgot where I placed them due to its size. Function wise, its very cool especially the front monitor that you dont need to open the phone to check messages. Im glad I have this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very cute and impressive device
on September 17, 2023
Posted by: mydas28
[This review was collected as part of a promotion.] I got this for my neice and she could not be happier. She absolutely loves the flip design and the cute little screen when you close it. This phone is perfect for a pre-teen just learning to use a smartphone.
Value
5
Written by a customer while visiting Samsung US