Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(4,248 Reviews)
Open Ratings Snapshot
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5 out of 5
5
extremely good phone, big improvement cover screen
on September 16, 2023
Posted by: foldablephonelover
[This review was collected as part of a promotion.] This phone is great for watching widescreen movies, playing most games and watching video content. The pillarboxing on normal 16:9 content is a bit worse than in a normal size phone but the weird form factor screen is something you get used to quickly. The cover screen is nice for checking notifications and some basic tasks with the use of the app coverscreen os to allow you to run normal apps on the cover display. Overall it's a good phone, only room for improvement would be to battery life and increasing the size of the cover display even more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Flip
on September 16, 2023
Posted by: karma1313
[This review was collected as part of a promotion.] The phone overall works great. I most like that I can fold it in half and put it in my pocket or purse. I am still exploring the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great overall
on September 16, 2023
Posted by: BahnTheKing
[This review was collected as part of a promotion.] As a whole, this phone is pretty great. The only reason I gave it 4 stars is because in areas where service isn't always top notch, the phone lags pretty severely. Compared to my old s20 fe 5g, it's a drastic difference in service speed in the same areas. Aside from that, I love that the phone folds neatly, as the compact size feels less bulky and more manageable in most all cases. Functionally speaking, this phone is equal to the s20 (aside from the aforementioned service issue) so I enjoy the overall use and operation of it quite well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features
on September 16, 2023
Posted by: Mari549
[This review was collected as part of a promotion.] When I purchased this phone I was becoming an android user after 15 years of not owning one, and let me let you that I haven't been able to put my phone down. I am so happy with my purchase and extremely excited with all the features this phone offers. Being able to fold it and become a small square is the best. You can use many apps on the outside screen and can check on messages and reply without opening the phone. I am not much of a gamer but my husband is and I can not tell you how many times I have caught him using my phone to play games. He also is having a blast using this phone. The battery so far does last me the whole day but I try to charge my phone while I drive or when I get home, by just placing it on the charging pad. I love my phone and love that it can be personalize to fit my style.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I am over all very impressed with this device.
on September 16, 2023
Posted by: LamborghiniHeadLock
[This review was collected as part of a promotion.] I enjoy using my Flip for streaming and recording. The compact size when it's closed is perfect. Nice weight to it as well. I'm still getting used to it but it's extremely user friendly. Samsung for the win yet again.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next Level SmartPhone - Multitasking WOW Factors
on September 16, 2023
Posted by: ZFlip5Dan
[This review was collected as part of a promotion.] The Samsung Z Flip 5 is the best device for multitasking, period. Previously, I was a huge fan and user of the Samsung Note Series, except I never used the stylus as much as I wanted to. The stylus became a nice to have for my daughter, not really for me.
It's been 30-Days since I purchased the Z Flip5 and it has been a complete game-changer! Starting with the looks of the device, Zexy with a capital Z! It's sleek, it's clean, it's simple and when folded up, yes it is a little bulky, but it's the singular device I carry as a multi-smartphone user...
When the Z Flip5 is open, the screen size is huge! I prefer longer/taller than wider and simply turn it for a landscape view. The line in the screen where the device Flips is not that big of a deal, it folds!
Dual-screen mode is the most innovative feature aside from its folding feature. I can stream video on the top part, when flipped up and the lower part can be used for another app. Here's the gamechanger, you can save the 2 x apps as your go-to (top/lower view) saving you time to open your favorite apps to use simultaneously! For example, NFL Redzone video on the top and your fantasy team/stats on the lower part of the Z Flip5.
I would like to see, and have yet to figure out is how to change the apps (either top or bottom, singularly) without completely closing out one of the apps when using dual-screens.
Lastly, the Flex screen is Unbeatable! I can check apps for a quick peek without opening up the device. Incomparable!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Significant improvement over Z Flip 3
on September 16, 2023
Posted by: Kwang
from Franklin, WI
Expertise:Expert
I upgraded from the Z Flip 3 to the Z Flip 5. The battery life is noticeably better, and the display is brighter and clearer. I think the crease is less noticeable than on the Z Flip 3. The upgraded big cover screen is super nice, as I don't have to open the phone whenever I check my emails and messages. I love this compact form factor.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great front screen function
on September 16, 2023
Posted by: Sana02
[This review was collected as part of a promotion.] I upgraded from the Z flip 3 and am amazed with the front screen features and the camera quality. Battery life is a huge bonus as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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