Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Best phone I've had
on September 11, 2023
Posted by: DavidM
[This review was collected as part of a promotion.] Coming from iPhone 14 pro, I'm very surprised on how smooth this device is. The amount of customizations is amazing. You can edit everything in your phone! The flip cover also has many cool features and you can do many stuff without the need to open your phone. The only issue I have is with battery life which I'm kinda managing it with routines and it's getting much better .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 5 amazing
on September 11, 2023
Posted by: BBQueue
[This review was collected as part of a promotion.] Leagues better thant the flip 4, the nes cover screen is amazing and there's a ton stuff you can do with it now, everythin is super responsive and smooth, love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the wait!
on September 11, 2023
Posted by: PochiAppa
[This review was collected as part of a promotion.] Have been using my z flip 5 to binge watch tv series i' ve missed and went on holiday using the camera for selfies and travel videos even on the wave pool without worrying about the phone wet. it's been very reliable so far. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love this phone
on September 11, 2023
Posted by: Lovedbeyoundrapair87
[This review was collected as part of a promotion.] This phone is fabulous. I. Love everything about it! Take perfect pictures, is easy to navigate, has awesome features. I could go on all day. There is just one reason I did not give 5 stars. The screen goes black all the time, and know it's stuck on black. I'm gonna have to pay a lot of money to get it fixed. Only had phone less then a year.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hey there Lovebeyoundrapair87, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. We couldn't be happier to hear how much you love your device. We do offer a one year manufacturer warranty for all of our devices and we would be more than happy to help you with a warranty claim. We have included links below to the warranty information and the Samsung Support Team to help you walk through the steps necessary. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
It a great phone
on September 11, 2023
Posted by: Gary200144
[This review was collected as part of a promotion.] It good on gaming and texting and phone calls and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 11, 2023
Posted by: Uuuuuuuu
[This review was collected as part of a promotion.] I absolutely love this new phone. From the outside screen, all day battery life, and incredible camera. Along with the great specs it's nice to finally own a phone that just works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect with one exception
on September 11, 2023
Posted by: Humankind
[This review was collected as part of a promotion.] This would be the greatest phone ever if they just added the 10x optical zoom from the s22i or s23 ultra.
They're would be no need for the traditional ultra series if the 10x optical was added.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Luv the compact feel of the phone.
on September 11, 2023
Posted by: CatfishKnight
[This review was collected as part of a promotion.] Fits great in the hand. I like to flip it shut and put it in my shirt pocket or pant. Have several compliments on the looks of it.
Value
5
Written by a customer while visiting Samsung US