Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5
Got flip 5 as a gift to myself
on September 11, 2023
Posted by: Jackie
[This review was collected as part of a promotion.] I use flip 5 for social media and to keep in contact with family and friends.
Being able to answer calls without having to opening phone is great freature.
Being able to answer calls without having to opening phone is great freature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better on processor and more smooth
on September 11, 2023
Posted by: Chevy850
[This review was collected as part of a promotion.] Could be a better phone if the processor was stronger and faster also, if the finger print reader was on the side where the power button is located. Pictures are nice also but who doesn't like Samsung cameras.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 20, 2023
Hello Chevy850, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to help you make the most of your device in any way we can. With the processor speed you mentioned you can make an adjustment to the refresh rate of your device. In your settings app under display you can adjust the motion smoothness from standard to adaptive. We have also included links to the Samsung Support Team and the full product manual to help with other security features if you are not enjoying the fingerprint reader. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great compact phone
on September 11, 2023
Posted by: Inkedmomma
[This review was collected as part of a promotion.] Love this phone super small, fits in my purse. Good sound quality greet video quality just switch the Camera was a little better but overall I would buy it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far it's been a good phone.
on September 11, 2023
Posted by: Jimjamjames
[This review was collected as part of a promotion.] I went from a zfold 4 to the zflip 5. The main reason was to be on my phone a little less. So far this phone has been able to do the things I use my phone for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Flex screen!
on September 11, 2023
Posted by: Oxymus
[This review was collected as part of a promotion.] I mainly use this for school. Taking notes and looking things up for class. That screen helps me look it up without having to open my phone so it keeps me focused. I also love that it has a good battery tho u feel it could last a couple more hours longer. All in all I'm glad I waited for the 5 instead of the flip4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
New great outer screen but limit to few apps
on September 11, 2023
Posted by: Israglezcat7
[This review was collected as part of a promotion.] Great performance, fast deviced, great display, photos are great night mode is impressive! Connectivity is impressive. Excellent portability just fold it and next. Watching videos is excellent, texting placing calls everything is smooth. My only downside is i wish I can use more apps with the outer screen!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unique Device Experience
on September 11, 2023
Posted by: ScottD
[This review was collected as part of a promotion.] Biggest change is the new flex window. I find it incredibly useful. Quick notification clearing, music player, and message responses are the best uses personally.
The flip factor is nice for putting into smaller pockets. People often question why bother if it is the same size but it's the pocketability that matters to me, as absurd as it may sound. Last phone I had was so big it slipped out of my pocket and broke. Won't be the case here as it sits so deeply in my pocket being half the size now. I do use the fold of the phone as it's own tripod and prop it up for photos or watching videos. Handy for photos when you have your watch as a shutter button too.
Overall, it's quite the unique experience and the flex window is awesome. I use it most for videos or music. Great Device!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Meets all my needs
on September 11, 2023
Posted by: Dustin
[This review was collected as part of a promotion.] It fits in the cubby under my car radio for android auto and doesn't feel like my pocket will explode!
Value
5
Written by a customer while visiting Samsung US