Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
4
Robust phone with good features.
on November 26, 2023
Posted by: Geet31Jan
[This review was collected as part of a promotion.] I use my Samsung phone for work. I travel a lot and love taking pictures and video. It's good camera quality helps me enjoy that. It's battery works fine but could be improved little bit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phie is amazing and very convenient.
on February 5, 2024
Posted by: Loveflipsamsung5
[This review was collected as part of a promotion.] I use my Samsung dives pretty much for everything! But mostly for school especially went I split scream and do two things at the sametime. It's a cool phone over all. 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice!
on February 5, 2024
Posted by: Demi2319
[This review was collected as part of a promotion.] I am very impressed with the screen on this phone. I love how compact it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on February 5, 2024
Posted by: Sammiesrock
[This review was collected as part of a promotion.] Phone is amazing. Offers great portability. Fits nicely in the pocket. Graphics ate great ad well as speed!! 10/10 recommend!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Good battery life. Fast
on February 5, 2024
Posted by: jjoest
[This review was collected as part of a promotion.] Phone. Camera. Internet. Social media. YouTube. Weather
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Ruined the Z Flidesign with full screen on outside
on February 10, 2024
Posted by: drainey
from TX
Expertise:Expert
. The original Z flip up thru 4 Great! But the 5 missed the mark with large outside screen outside.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, February 12, 2024
Hello Drainey, thank you for sharing your thoughts with us about your Samsung Galaxy Z Flip5. Here at Samsung we do our best to provide a range of devices that best meets the needs of all of our customers. Without knowing what aspect of this larger display is causing frustration, we have provided a link to the full device manual and the Samsung Support Team to help ensure you love this device as much if not more than previous devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Flip Touch Phone
on February 28, 2024
Posted by: Joey22
[This review was collected as part of a promotion.] It's began to crack after 3 months of use in the middle of the phone. Where it folds. I wouldn't recommend a flip touch phone. Every other samsung phone is second to none. The flip phones are not the best idea they have had.
Value
1
Response from Samsung USBy Social Commerce, February 29, 2024
Hi there Joey22, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip5. We would love nothing more than to assist you with any aspect of your device that is causing frustration or not operating as intended. We have provided a link to your warranty information and the Samsung Support Team to work with you on a repair to the display of your device. We have also included a link to a great article to help you protect and care for this unique device. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Z flip review
on March 16, 2024
Posted by: Cherspective
[This review was collected as part of a promotion.] Love the z flip. Fits perfectly in any small handbag. Small handbags are cute but most phones do not fit.
Value
5
Written by a customer while visiting Samsung US