Customer reviews from Samsung US
Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Average customer rating
4.7 out of 5
4.7
(4,248 Reviews)
Open Ratings Snapshot
Rating breakdown 4,248 reviews
5 Stars
3,185
4 Stars
805
3 Stars
174
2 Stars
42
1 Star
42
71%of customers recommend this product. 
(
22 out of 31
)
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Customer Reviews for Samsung - Galaxy Z Flip5 256GB F731U Unlocked - Gray
Customer Rating
5 out of 5
5
Love this phone, love that it folds in half..
on September 11, 2023
Posted by: Woody1234
[This review was collected as part of a promotion.] I use this phone for everything, pictures, texts, phone calls, and getting on line, does everything I could ask for!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Near Note capability, but no DEX
on September 11, 2023
Posted by: LokiBear
[This review was collected as part of a promotion.] My last phone was a Samsung Galaxy Note 20 Ultra 5G and the Z Flip 5 is a very comparable phone by the specs. Honestly, in phone mode, it performs like a Note Series in most aspects. Lightning fast, very responsive, tons of features. When done kicking butt, you flip it closed and slide it in your pocket.
Definitely install Good Lock. I haven't had any issues running tons of apps using it. MLB App, Signal, Hulu...
Where it lacks...
Camera Mode
Going from A 108MP on the Note 20, the 12MP was something I knew I'd have to get used to. While it definitely doesn’t need to have 108MP, 20+ would be nice.
Battery
I use my phone... Email, streaming music to my Galaxy Buds, scrolling feeds, etc. I take it off my Samsung wireless charger around 6AM, by 3PM I'm around 35%. Not horrible, but not great. Luckily I have a cradle at my desk and can toss it on when at my desk.
All the required hardware, No DEX
Seriously, this bothers me to my core. Why? How freaking cool would it be to have full DEX capability in a flip? It meets all of the requirements, but no access.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoy the features the videos and demographic is
on September 11, 2023
Posted by: Angelique
[This review was collected as part of a promotion.] I I use my device for talking send a messages playing games taking pictures and videos streaming music and videos from my phone to my TV. I enjoy the graphics the tone the texture of the pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A better widget experience
on September 11, 2023
Posted by: MindHead1
[This review was collected as part of a promotion.] Android and ios are adding widgets to their homescreen but they're all just limited icons basically, but on the flip5 and the flex screen, they're full on apps and offer just the right functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice but missing somethings
on September 11, 2023
Posted by: Ahaid23
[This review was collected as part of a promotion.] I honestly love this phone it's simple easy and the best part it flips.
The functionality of the phone is simple and fast My only concern or downfall for the phone is the camera. The resolution of the camera is too poor pictures won't you don't come up the best.
I'm used to having a higher resolution.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Folding Phone!
on September 11, 2023
Posted by: FlippinCraig
[This review was collected as part of a promotion.] I use my Flip5 mainly for browsing around and reading and so far it's been perfect. I love having the front screen give me my notifications, weather, and calendar without needing to open my phone.
The build quality seems great, no issues with the hinge or screens.
Camera is on par with my old S22, so no complaints on that front.
Bluetooth and Samsung Pay work flawlessly.
Overall I'm very happy with my Flip5 and would totally recommend it anyone in the market for a new phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My new flip phone 5 is wonderful, green and foldab
on September 11, 2023
Posted by: Kundera2023
[This review was collected as part of a promotion.] I am using my new phone to all purposes like school, work and take great pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features and size, it's perfect for me.
on September 11, 2023
Posted by: TatiaLovey
[This review was collected as part of a promotion.] Samsung devices gives me no problems of any kind. Samsung features helps me when I forget things, keeps the best memory and never have to worry about my phone overheating.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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