Customer reviews from bestbuy-ca
Google - Refurbished Excellent - Pixel 7 128GB (Unlocked) - Obsidian
Average customer rating
2.8
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
6
4 Stars
2
3 Stars
3
2 Stars
5
1 Star
7
35%of customers recommend this product.
(
8 out of
23)
Customer Reviews for Google - Refurbished Excellent - Pixel 7 128GB (Unlocked) - Obsidian
Customer Rating
1
Do not buy
on July 27, 2023
Posted by: John
from Toronto
I purchased Pixel 7 and it has been a nightmare.
Phone: Phone does not allow kids to talk on phone. It just keeps chopping the voice and google has acknowledged the issue and says it will resolve in some months as it is software issue. What is the purpose of phone if it cannot be used to talk. The phone has too much smarts and it does not allow people to talk.
I purchased it as a contract from Rogers as contract. Google said they cannot refund since its contract and Rogers says they will not budge on contract since i am paying money they will milk it out all from me! Wish I could give 0 stars
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Disappointed
on August 15, 2023
Posted by: Vancouverite
from Vancouver
My new Pixel 7 worked fine, for about 6 weeks. I bought the phone because it seemed to be well reviewed by more than one site online.
After about 6 weeks it wouldn't charge wirelessly. After confirming it was the phone and not the charger I contacted Google. To their credit Google responds promptly.
The Google rep diretced me to a local (Vancouver) repair shop. The shop told me they could repair the phone (in 4 hours or so) by replacing the back or the mother board. Both seem like drastic repairs to a phone less than 2 months old. The phone was never dropped or abused in any way. The shop is across town and by the time I got home I had an email authorizing replacement of the phone. Apparently it was not economical to repair it although I find this odd.
Even though there are shops that carry the phone locally, such as Best Buy, I have to order a new phone and pay for it. I have to ship my broken phone back to them, which means a bit of running around. Then I wait 3 or 4 days for a replacement to be shipped to me.
When Google receives my phone back apparently the purchase price will be refunded.
I'm stuck with this phone for now but I would never by another Google Pixel.
After about 6 weeks it wouldn't charge wirelessly. After confirming it was the phone and not the charger I contacted Google. To their credit Google responds promptly.
The Google rep diretced me to a local (Vancouver) repair shop. The shop told me they could repair the phone (in 4 hours or so) by replacing the back or the mother board. Both seem like drastic repairs to a phone less than 2 months old. The phone was never dropped or abused in any way. The shop is across town and by the time I got home I had an email authorizing replacement of the phone. Apparently it was not economical to repair it although I find this odd.
Even though there are shops that carry the phone locally, such as Best Buy, I have to order a new phone and pay for it. I have to ship my broken phone back to them, which means a bit of running around. Then I wait 3 or 4 days for a replacement to be shipped to me.
When Google receives my phone back apparently the purchase price will be refunded.
I'm stuck with this phone for now but I would never by another Google Pixel.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Great phone for the price
on August 22, 2023
Posted by: Topcat
from Vancouver
Not much I can bad about this phone, easily the best phone I have ever had. Why pay double for a "so called" flagship phone when you can get this phone! I would have given it 5 stars, but as there is no toggle switch for NFC payments (Wallet) I only give it 4. This is an easy fix and would make the phone perfect.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Drops calls, bad phone.
on September 3, 2023
Posted by: Greg
from Winnipeg
This is a terrible phone, its always dropping calls and doesn't ring when I get calls.
Google's product support is terrible and their products always seem to break or become abandoned. Can't trust them anymore.
Google's product support is terrible and their products always seem to break or become abandoned. Can't trust them anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Amazing phone for the price
on November 26, 2023
Posted by: Owen
from Edmonton
This is my first actual flag ship phone had buyers regret for an hour after grabbing it love it in everyway always finding out new features with it the only downside is no charging brick came with the phone but that's about it really happy with my purchase I don't regret it got it for a steal to
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
I regret to change my Samsung for this one
on December 7, 2023
Posted by: Matias
from Quebec
It's inevitable to compare this Google Pixel against my old Samsung A53. Looks like the IPhone with a lot of bugs... The interface it's not 100% ajustable, and unfortunately you need to live with static widgets and others stuffs. The battery going down to much fast than expected. The camera doesn't have the same level of configuration as Samsung has. The connection Bluetooth it's very very very slow in some devices as my Ford Sync 3 (2 to 3 minutes to connect), speakers, earbuds. In my old Samsung, when I'm connecting the device, my player keep my playlist from the last connection. In this Pixel I need to open EVERY TIME my player to start to listen. I don't think neigther the version 8 could solve those problems.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Cant organize app
on January 2, 2024
Posted by: Jose
from Calgary
You cant move or organized app the way you want, the only thing you can do is to copy them in home screen and make a folder and its very bad, GOING BACK TO SAMSUNG
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca