Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Clear sound and long lasting battery
on July 29, 2024
Posted by: Geli0130
[This review was collected as part of a promotion.] I love the buds! The sound is so clear and I love the noise cancelling option and I also love the option to be able to hear while wearing them. I previously had the Samsung Galaxy 2 buds and I loved them as well! I still have them but these came free with my phone upgrade. Which u appreciate as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good earbuds
on July 29, 2024
Posted by: Johnathan
[This review was collected as part of a promotion.] I loved this earbuds the sound quality is great tho there is some hissing noise it comes and goes tho i like this earbud I'm getting the new samsung buds 3 pro also the samsung buds fe are cheap so I hop you enjoy the bud fe if you end up buying them
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Left bud not work after months
on July 29, 2024
Posted by: Davidcal8928
[This review was collected as part of a promotion.] I bought this set in November of 2023 and within 2 months the left ear bud stopped working this this was very disappointing because the model I had before the Samsung Galaxy buds 2 did the same thing normally I don't buy the in store warranty but I wish I would have done this with this product The quality seems to be lacking.
Value
2
Response from Samsung USBy Social Commerce, August 5, 2024
Hi there Davidcal8928, thank you for your feedback on your Samsung Galaxy Buds FE. We understand how frustrating it is to have a new device that is not operating as expected or intended. We have provided a link to an article to help you troubleshoot the audio of your device. We also do offer a one year warranty on all devices for manufacturing and workmanship matters. We have provided a link to the Samsung Support Team and warranty information to help you with a claim if you would like. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 29, 2024
Posted by: Tegi773
[This review was collected as part of a promotion.] Great ear bud, does everything you expect and then some. Noise canceling works excellent and Galaxy Ai features are equally amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good item. Could use a big check
on July 29, 2024
Posted by: Ally4u
[This review was collected as part of a promotion.] The galaxy ear buds fe are nice . Great sound, quality and size. Only thing i would change is voice and being able to access things like galaxy AI. That you have to turn off the ear buds to talk.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound for the price
on July 29, 2024
Posted by: Cyalaters76
[This review was collected as part of a promotion.] The Galaxy AI helps to let you know how much battery power there is inside the ear buds and the charging case holder. The light will turn red inside the case and when you insert the other ear buds will the light will turn off momentarily to let you know both ear buds are being charged.
The Samsung Galaxy FE buds do not have a volume control, tapping on them allows you to pause whatever you are listening or watching.
The FE ear buds also can be programmed to notify you when you have a text message while you are listening as the Samsung AI will give you an audible notification of saying to you the word "messages".
The sound quality is excellent and has noise cancelling capabilities which will allow you to hear better to whatever you are listening to. However, using this feature will use additional power. The sound quality is good enough to not use that feature.
Pairing the ear buds are easy. To turn off the ear buds you just need to open the case and put the ear buds inside. There is no power on/off button.
Charging the ear buds will take some time, but the charge will last at least 2 days without constant use. I normally charge my case after work when I get home, by evening time they should be fully charged.
I was able to travel through two airports and also during flight was able to use the ear buds without power failure or disruption.
The ear buds are comfortable and easily sets inside your ear without falling out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and fits perfectly
on July 29, 2024
Posted by: Janeolive
[This review was collected as part of a promotion.] I used these ear buds for music, phone calls and watching stuff on my tablet. Great product and you cause them crossed devices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit and sound
on July 29, 2024
Posted by: Amon2020
[This review was collected as part of a promotion.] They fit perfect. Comfortable and doesn't fall out. Sound is great quality.
Value
5
Written by a customer while visiting Samsung US