Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Great earbuds
on July 10, 2024
Posted by: DeltaWaterBravo94
from South Central PA
Expertise:Intermediate
I have just received my pair of the FE edition earbuds. They sound good, working well with my new S24 Ultra. Nice charging carry case. Great overall when considering the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TayB
from Maryland
Verified Purchase:Yes
The sound is great. I love the noise canceling and ambient sound feature, they are definitely a step up from my last galaxy buds. There are just 2 things that aren't really a huge problems but I wish this was better. I noticed sometime when listening to music it sometime skips on songs, but not that often so barely but it does. And when I'm on the phone with someone it like they can't really hear me that clear sometimes. Those are my only 2 issues that I ran into. Other than they are still great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AnDreadTi
from Dallas
Expertise:Intermediate
Verified Purchase:Yes
nice headphones, sometimes phones calls aren't clear but other times, great quality
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!
on July 12, 2024
Posted by: Livrl2
Had the for at least 6 months and I absolutely love them. They don't fall out like the bean shaped buds. Thank you for bonging back this style Samsung!
Written by a customer while visiting Samsung US
Posted by: Jefe
Verified Purchase:Yes
Love the fit, great price. Only wish it charged wirelessly
Written by a customer while visiting Samsung US
Posted by: Seamaster
Expertise:Intermediate
Verified Purchase:Yes
Very disappointed. First of all, and most importantly for me, there is no volume control on the buds. One must use the phone's volume control. Some songs on mh playlist need either more or less volume....with these buds, I need to dig my phone out to adjust. Imagine in cold weather with gloves on how that would work! I didn't find that in the write-up on Samsung.com. Would not have bought them had I known.
Secondly, I don't think the ANC was working. Whether it was on or off, it sounded the same relative to ambient noise.
Finally, the case is not ergonomically friendly. It is so smooth it is very slippery. I dropped it twice, thankfully on carpet. The only reason I didn't give it a 1 is because the sound was OK.
Would not recommend this to anyone. In fact, I returned them after using them 1 time, primarily because of the lack of volume control.
I have been a Samsung user for many years. Have had smart phones since the Galaxy 4 and currently have 2 Galaxy phones. Have had 3 tablets and 2 watches. And have recommended these to friends. But not the buds FE. Thought about the Galaxy Buds2 Pro, but it's one of those "Fool me once, shame on you, fool me twice, shame on me" situations.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 15, 2024
Hi there Seamaster, thank you for your feedback on your Samsung Galaxy Buds FE. We would love to help you with any aspect of your device that is not meeting your expectations. We have provided a link to an article to help you with the ANC feature of your device. We have also provided a link to the full device manual to help you adjust the settings to be able to control the volume from the touch settings on the earbuds. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions or continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael
from Trenton NJ
Expertise:Intermediate
Verified Purchase:Yes
I like these better then the buds 2. Classic is always better
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karan
from Samsung website
Verified Purchase:Yes
The sound quality is great and it fits in my ear really well thanks to the wingtips. The only tradeoff I don't like they made for the fan edition is to remove wireless charging. Not being able to wirelessly charge using my phone or my wireless chargers makes the charging experience tedious.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US