Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Posted by: Yasser A
from NY
Expertise:Intermediate
Verified Purchase:Yes
good product but missing on / off switch, I like to control the phone from the ear buds
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Dread
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
Good sound. Good fit in ear. Unnecessary touch control system. You have to go into the app to adjust
I would recommend this to a friend!
Features
2
Design
1
Value
4
Response from Samsung USBy Social Commerce, June 13, 2024
Hi there Dread, thank you for your feedback on your Samsung Galaxy Buds FE. We are happy to hear you are pleased with the fit and audio quality of your new device. If you are not finding the touch settings helpful to your usage, you can disable them in the settings of the Samsung Wearables App. You can also adjust them to best align to your preferences. We have provided a link to the full device manual to help you with all the capabilities of your device. We have also included a link to the Samsung Support Team to offer additional assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super Durable
on June 13, 2024
Posted by: Stacypub
Expertise:Intermediate
I have to say just about everything I own electronically is Samsung. Kudos to Samsung on these ear buds. My german shepherd decided to use my case as a chew toy. Ear buds still charge still connect and she did not manage to get through the case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms J
Verified Purchase:Yes
The buds are perfect for me but there was nothing to charge them with in the box so I can't charge them
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from East Texas
Expertise:Expert
Verified Purchase:Yes
Was excited to get these but the Do Not Stay Connected !
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, June 14, 2024
Hey there Merranda, thank you for your feedback on your Samsung Galaxy Buds FE. We understand how frustrating it can be to have a new device that is not functioning as intended. We have provided a link below to two articles to help you troubleshoot the connection of your earbuds. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter continues. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: The lawn man
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great sound quality, and very comfortable. Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Smitty
from Dallas, Texas
Verified Purchase:Yes
That stay in place. I've had other Samsung earbuds that don't stay firmly secure and appreciate the more ergonomic shape. I also appreciate the fact that they price point is reasonable now that the latest and greatest models of earbuds are being outfitted with AI capable real-time translation technology when all I want to do is be able to listen to my Podcasts wtihout interrupting my wife.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Quez
from Las Vegas, NV
Expertise:Expert
Verified Purchase:Yes
Excellent product, sound quality on point, size and comfortability is moderate but can customize to your liking. Overall I would buy again.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US