Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Posted by: Kurt
Verified Purchase:Yes
I get feedback from people on the phone that the audio quality is poor
Features
3
Performance
2
Value
1
Response from Samsung USBy Social Commerce, May 31, 2024
Hey Kurt, we appreciate your feedback on your Samsung Galaxy Buds FE. We understand how important your earbuds are to you especially for calls. We have provided a link to an article to help you with the audio during your calls. We have also included a link to the Samsung Support Team if you require additional assistance or continue to experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Corwin
Verified Purchase:Yes
They cut in and out quite a bit when my phone is in my pocket.
I would recommend this to a friend!
Response from Samsung USBy Social Commerce, June 3, 2024
Hi there Cowin, thank you for your feedback on your Samsung Galaxy Buds FE. We would be happy to help you troubleshoot the connection of your device to ensure an uninterrupted listening experience. We have provided a link to an article to help you troubleshoot this matter at your convenience. If you continue to have this experience we have also included a link to the Samsung Support Team for additional assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Amillieamillie
Verified Purchase:Yes
Honestly these are way better than the buds 2 pro just with the wing tip alone
Written by a customer while visiting Samsung US
Posted by: Nette
from Florida
Expertise:Expert
Verified Purchase:Yes
Wow the sound is amazing. I'm happy I went with the FE buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dougie
from Sterling CT
Expertise:Intermediate
Verified Purchase:Yes
Have small ears and these fit perfect. Most earbuds fall out and they are uncomfortable,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DFLiss
from Fairview, New Jersey
Verified Purchase:Yes
I really like my new Galaxy earbuds. I wish I could afford the galaxy pro2 Buds, but the price is out of my range. Hopefully, they'll be cheaper sometime in the future.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Okokokokokokokokokookokokokokokokokokokokokokokolo
on June 4, 2024
Posted by: Okokokok
from Ok
Verified Purchase:Yes
OkOkokokokokokokokokookokokokokokokokokokokokokokolo
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on June 5, 2024
Posted by: Uttam
Good production. Tq samsung. . I love this buds. I buy 2/6/2024
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US