Thank you for sharing your experience with the Galaxy Buds FE, Vamsi. The Buds FE allow users to break down language barriers while making phone calls or making reservations while traveling abroad, thanks to the Live Translate feature. By using the Samsung Phone app, you can hear real-time translations of your conversations clearly through the Buds. We understand how disappointing it can be when expectations aren't met, especially regarding sound quality during calls. Nonetheless, we're here to help get this resolved. To enhance sound quality during calls on Samsung earbuds, it is essential to follow a few key steps. First, ensure you are wearing the earbuds correctly as this can significantly affect performance. Checking the Ambient Sound mode is also helpful. Turning it off can minimize background noise, while Galaxy Buds Live or Galaxy Buds Pro users can benefit from activating Active Noise Canceling. Make sure the wing tips of the earbuds are facing upwards for a snug fit and maintain a Bluetooth connection within 30 feet to avoid interference from walls or electrical devices. Adjusting the volume settings on your phone, confirming sufficient battery life through the Galaxy Wearable app, and regularly cleaning the earbuds will also contribute to clearer sound. Additionally, restarting both your phone and the earbuds can refresh the connection. Lastly, ensuring that both devices have the latest software updates is crucial, and if any further assistance is required, reaching out to us at Samsung Support is recommended. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus