Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5 out of 5
5
Love them
on January 20, 2024
Posted by: YAHTZEE
Expertise:Intermediate
They are so comfortable!...I like them so much. Bye
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 30, 2025
We appreciate you taking the time to share your review of the Galaxy Buds FE, Yahtzee. We're thrilled to know that you love your buds and find them comfortable to wear. The Buds FE features a newly redesigned wingtip that ensures they stay securely in place, allowing you to listen comfortably throughout your day. We hope that you continue to enjoy every moment with your buds and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Comfortable
on January 22, 2024
Posted by: Sher
I've only used my new buds 3 times, but so far so good! They sound great and don't fall out. I didn't receive the wingtips or additional ear tips.
Response from Samsung USBy R&R Team, December 30, 2024
Thank you so much for sharing your experience with the Galaxy Buds FE, Sher! We're glad to see that you're enjoying the sound quality and that they fit well. One of the standout features of the Buds FE is their powerful Active Noise Cancelling (ANC) capability, which allows you to immerse yourself in your music or podcasts by minimizing external distractions. Additionally, the enriched bass sound enhances your listening experience, making it perfect for all genres of music. With an impressive 30-hour battery life, these earbuds ensure that you can enjoy your favorite audio content throughout the day without worrying about recharging. It sounds like you're really getting the most out of your listening experience! We noticed that you may be missing wingtips and additional ear tips. Those are meant to help you customize your fit for even better comfort. If you need help getting those, please reach out to us at Samsung Support so that we can look into what can be done to resolve this. Your satisfaction is important to us, and we’re here to help! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
A little sweat
on January 25, 2024
Posted by: Nem940
I bought this over a month and I am disappointed. The connection with my device was exceptional, but when I sweat a little bit they constantly fall out.
Response from Samsung USBy Social Commerce, January 25, 2024
Hello Nem940, thank you for sharing your thoughts with us about your Samsung Galaxy Buds FE. We understand how important the fit of your device is to you on a daily basis. The additional wing tips in a different size may help you acheive the more secure fit for those times at the gym when the sweat can interfere with the fit. There are also additional ear tips in a different size you can try to enhance the security of your fit. Thank you for being a Samsung customer. -ElizabethSamsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
disappointing.
on January 30, 2024
Posted by: azndragon
i just got this yesterday and i cant really control my music. i can skip by tapping the headphone twice like my pro 2. it may sound nice but not able to do a lot from my pro2. not able to wireless charge is a big one.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, January 31, 2024
Hi there Azndragon, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds FE. We understand our customers have a wide range of needs, wants, and budgets from their chosen device. We are happy to hear you are overall pleased with your device, and if you are looking at the capabilities, we have provided a link to the device manual below and the Samsung Support Team for assistance if you would like as well. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Buds FE are great for budget buds.
on January 31, 2024
Posted by: ArchAngel
[This review was collected as part of a promotion.] I've been using this product for about 2 months and they are great along with the battery and the features although they do not have wireless charging it is still great because the other features cancel out not having wireless charging not needing for the feature 24/7.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 15, 2024
Thank you for sharing your thoughts on the Galaxy Buds FE! The Galaxy Buds FE provides an enriched bass sound, allowing you to enjoy deep and powerful bass through their new one-way speaker, regardless of what you're listening to. We're glad to hear you're enjoying them, especially the battery life and features. We appreciate your feedback regarding the absence of wireless charging. Your insights are valuable to us and help improve our products. If you have any more thoughts to share or questions, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a good headphone
on February 1, 2024
Posted by: Minnesty
[This review was collected as part of a promotion.] Relatively easy to use. I use it for music. It does good.
All good sound nothing impressive, nothing hing really bad good for the price. Get what you're looking for.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 7, 2025
Thank you for sharing your thoughts on the Galaxy Buds FE, Minnesty! We’re thrilled to see that you find them relatively easy to use, an essential feature for enjoying your music. The Galaxy Buds FE are designed to deliver great sound quality with 12mm dynamic speakers by AKG that provide rich bass and clear audio. We're glad the value you found reflects the specifications, including active noise cancellation that helps you immerse yourself in your music without distractions. Plus, it has up to 7 hours of playtime per charge, which can be extended to up to 26 hours with a fully charged case. Your feedback is invaluable, and we continuously strive to enhance our products. If you have any more thoughts or questions, feel free to share them with us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fantastic earbuds
on February 1, 2024
Posted by: Ccyhe44
[This review was collected as part of a promotion.] These are amazing and sound great. Only wish they could wireless charge.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 12, 2024
We appreciate you taking the time to share your honest feedback on the Galaxy Buds FE. The Buds FE features clearly defined areas for tapping and gripping, which makes it easy to secure them, pause audio, and adjust the volume with a simple tap. Additionally, the Auto Switch feature allows the Galaxy Buds FE to automatically connect to the device you are currently using, ensuring that you never miss a beat. Pairing with your other Galaxy devices is also a breeze—just tap to connect as soon as you open the case. We're happy to see that you've enjoyed the sound on your buds. We also noted your feedback about wanting wireless charging with these buds. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It does what it's designed to do.
on February 2, 2024
Posted by: InsertWordsHere
[This review was collected as part of a promotion.] Everything it's supposed to do, it does and it does mostly without error. However sometimes noise cancelation cancels my voice in the mix, or partially does... Definitely pics up infant screams better than adult voice. Better than all the cheaper buds at least when it was discounted with my new phone purchase.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 321-328 of 2267 results 
<< 1 ... 39 40 41 42 43 ... 284 >>