Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
1 out of 5
1
Disappointing
on February 26, 2025
Posted by: Shaw G
from Virginia, USA
Verified Purchase:Yes
Very bad sound quality.
This Ear buds has Disappointed me
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, March 5, 2025
Thanks for reaching out, Shaw. We appreciate your feedback on the Galaxy Buds FE. The Buds FE delivers crystal-clear audio for translations, whether you're talking in person or over the phone. With newly redesigned wingtips, the Buds FE ensures a secure fit for comfort throughout your day. Key features include Active Noise Cancellation, which allows you to hear what you want while blocking out distractions. Additionally, you can quickly and easily control your Buds with clearly defined areas for tapping and gripping. We hate to see that you may be experiencing difficulties with your sound quality. We encourage you to check out the link attached for options to help optimize your listening experience with the Galaxy Buds FE. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Much better than my beloved Buds+
on February 28, 2025
Posted by: Liberatetheindigineous
from KY
Expertise:Expert
Verified Purchase:Yes
Arguably the best bang-for-buck noise canceling earphones currently available. After my dog destroyed one side of my Buds+ set, I was disappointed with several replacements I tried. I like these FE's even better, in terms of fit, stability, sound quality, mic, & controls. The improved noise cancellation is the cherry on top of this well-designed product.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good sound quality
on March 1, 2025
Posted by: Samsung User
from Rochester NY
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality. My ears are weird so these aren’t the best comfort for me. The battery life is great, being newer and charge quickly as well. Overall, great Samsung product, in my opinion.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Thanks for sharing your honest feedback on the Galaxy Buds FE! We're excited to see that these buds have been great for you so far! The Galaxy Buds FE delivers impressive features that align with your feedback. The enriched bass sound provides deep and powerful audio, ensuring an outstanding listening experience for your favorite music, podcasts, or videos. Additionally, the battery life stands out, offering up to 30 hours of playtime with ANC off and 21 hours with ANC on, making it ideal for extended use throughout the day. The compact and ergonomic design is crafted for comfort and security, with customizable wing tips and ear tips to suit your preferences. We hope that you continue to enjoy your experience with the Buds FE. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Earbuds
on March 1, 2025
Posted by: Camille
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
These are very nice earbuds. I ordered my teenage daughter & I each a pair and we think they work great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your experience with the Galaxy Buds FE, Camille! We're glad to see that you and your daughter enjoy them! The enriched bass sound truly enhances the listening experience, making it perfect for music lovers. Plus, with the powerful Active Noise Cancellation (ANC), we can completely immerse ourselves in our favorite tracks without any distractions. We hope you guys continue to have a great experience with your buds. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound amazing and Super comfortable
on March 11, 2025
Posted by: Faith98
[This review was collected as part of a promotion.] I love using these with my meditation app and when I'm flying. They are so comfortable and the quality is spectacular. They hold up well through the years. Great product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gift given
on March 11, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] I pirchased as gifts for my daughter and daughter in law. They lived them, especially the seamless integration across devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Give us the Custom Equalizer, PLEASE
on March 20, 2025
Posted by: ICSLLC
from Missouri
Expertise:Expert
Please give us the Custom Equalizer. The Equalizer is strictly software based on the app and there is no reason to prevent us from having this, other than to sell more of the Buds 3 Pro and limit the features on the Buds FE. The Buds 3 Pro are so uncomfortable compared to the Buds FE. Help us want to be loyal customers by updating this with a software update.
Signed,
Every Buds FE Owner
Features
1 out of 5
1
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 21, 2025
Thank you for sharing your thoughts on the Galaxy Buds FE! We’re thrilled to see your excitement about the features. Your feedback regarding the Equalizer feature is truly valuable, as we are deeply committed to enhancing user experiences. We designed the Buds FE with comfort and fit in mind, so it's great to hear you prioritize that. While the Buds3 Pro offers advanced features, the Buds FE has been tailored for those who want exceptional sound quality and value. Keep an eye out for future updates as we continue to improve. We appreciate your loyalty and look forward to hearing more from you in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not that great
on August 19, 2025
Posted by: Salma1
[This review was collected as part of a promotion.] Sound is not that great. Hair will interfere with sound if it covers the bud. Hurts after wearing awhile.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 21, 2025
We appreciate you taking the time to share your feedback about the Galaxy Buds FE, Salma! We understand how important sound quality and comfort are when choosing earbuds. To enhance your experience, we recommend trying out the included wing tips and additional ear tips. These options can provide a more secure fit, reducing any interference from your hair and improving comfort during extended use. We truly appreciate your insights and hope you enjoy your Galaxy Buds FE even more with these adjustments! For any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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