Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
This product has great features
on December 29, 2023
Posted by: Redbone
[This review was collected as part of a promotion.] It works just find I have excellent wifi service my shows stream with no problem. I don't watch sports I only was bet philo Pluto and now look. I enjoy games and listening to music as much as I can. I love my new galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Value for Price
on December 30, 2023
Posted by: MkayBecca
[This review was collected as part of a promotion.] I ditched my Google Buds A series for this baby. The Buds FE has noice cancelation, that great, trusted Samsung Galaxy Buds sound quality whether it's music or calls, and the best fit for me among the ear buds I have used. I prefer this to my hubby's Galaxy Buds 2 for that perfect fit (I assume the fins it has helps a lot), I can wear these buds for a long time and it doesn't hurt.
Value
5
Written by a customer while visiting Samsung US
Posted by: Boss
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Don’t buy them, they pop out of your ears. I bought these because i loved the Samsung Live buds, and I needed a new pair of buds, and was very disappointed. They kept popping out. I tried adjusting them with diffent cushions but didn't work. I only had them for 9 days, and finally lost them for good.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, May 9, 2024
Hello Boss, we appreciate your feedback on your Samsung Galaxy Buds FE. We understand the frustration that can occur when your earbuds do not fit securely as desired. We have provided a link to the Samsung Support Team to offer any assistance or options that may be available to you with this matter. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Addis
from DC
Expertise:Intermediate
Verified Purchase:Yes
I gave it one for the fit on my ear since I have small ear it's hard to find good earbuds to stay in my ear. The audio will start muffled after few minutes phone call or the person in the other side can't hear me. The main purpose I bought this earbuds I thought it will be good for the phone calls with my Samsung phone, I have much much better sport earbuds for just listening. If you looking earbud for the same reason mine I don't recommend this one at all. The return time passes before I test it so I am stuck with it.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, May 20, 2024
Hi there Addis, we appreciate your feedback on your Samsung Galaxy Buds FE. We completely understand how important your phone calls are to you and we'd be happy to help you have the best calls possible with your earbuds. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also included a link to the Samsung Support Team if you continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Written by a customer while visiting Samsung US
Customer Rating
5
So comfortable.
on February 19, 2025
Posted by: Moonbeam
[This review was collected as part of a promotion.] Great quality, Terrific sound easy streaming. Use my buds for working out stay put. Use my buds for audiobooks easy streaming. Use my buds at work as a truck driver they do wonderfully great noise canceling!
Value
5
Written by a customer while visiting Samsung US
Posted by: Yohanes
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
There sound have not Bass enough. It is only loud treble. And very low quality sound
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Thank you for sharing your thoughts on the Galaxy Buds FE, Yohanes. We understand the importance of having a well-balanced audio experience. To enhance your listening experience, try adjusting the equalizer settings in the Galaxy Wearable app to customize the sound profile to your preference, which can help add more bass or reduce the treble. Additionally, ensure that the earbuds are properly fitted in your ears, as a good fit can significantly improve sound quality and provide better bass response. Make sure your Galaxy Buds FE firmware is up to date, as firmware updates often include improvements to audio performance. We are always working to enhance our products, and your feedback is invaluable. If you have any further questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy Buds FE 2023 - It can hurt you
on October 23, 2023
Posted by: BBNYC
from Manhattan NYC
Expertise:Intermediate
The sound and performance of the Samsung Buds FE are commendable, but they fall short in terms of user comfort. The uneven surface around the charging port, as shown in the attached image, can potentially cause discomfort to your skin. I’ve used earbuds from various manufacturers, but this is the first time I’ve encountered a product with an uneven surface that comes into contact with the skin and causes pain. (Just realized that I am not allowed attach a picture for this review-Optional Menu 3)
Features
4
Performance
4
Design
2
Value
4
Response from Samsung USBy Social Commerce, October 27, 2023
Hi there BBNYC, thank you for sharing your thoughts with us about your new Samsung Galaxy Buds FE. If you haven't done so already, this device comes with a few additional accessories to help with the fit. The wings around the outside and the ear tips themselves are both adjustable and the additional pieces should have come in the original packaging. If that is not your case, please reach out to the Samsung Support Team, linked below. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
a
on October 10, 2023
Posted by: abcd
from ny
Expertise:Expert
I think these are so much better than airpods 2 pro with price noise canceling
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US