Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Second Purchase
on July 25, 2025
Posted by: JOmama
[This review was collected as part of a promotion.] This is the second pair of Galaxy ear buds I've purchased, wasn't disappointed. Quality of the galaxy ear buds are great with a ever better sound.
Value
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your experience with the Galaxy Buds FE. We are glad to see that you're enjoying their quality and sound. You can also turn on Bixby Voice wake-up mode with your buds. Just say "Hi Bixby" and you can easily check the weather, search for songs, text your friends and much more hands-free. We hope you continue to enjoy your experience with your buds and if you have any questions or concerns about anything, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product but terrible Find Device
on July 25, 2025
Posted by: SantoSolace
[This review was collected as part of a promotion.] Great product but unable to find device in own home. Something is muck with locator software. VERY DISAPPOINTED WITH FIND MY DEVICE FEATURE! It reported my buds were being used by someone else which was not the case. I finally located them after two weeks of searching on my own. And yes they were 76% charged when I located them. Really Samsung! GET YOUR ACT TOGETHER!
Value
4
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your experience with the Galaxy Buds FE, SantoSolace. We appreciate your feedback and hate to hear about the frustration you've encountered with the "Find My Device" feature. To improve your experience, please make sure your earbuds are within the Bluetooth range of your phone, which is typically around 30 feet. It’s also important to have the latest version of the Galaxy Wearable app installed, as this can enhance connectivity and tracking. We do love to see that you did end up finding your buds. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. We're here to assist you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A perfect buy and perfect fit
on July 25, 2025
Posted by: ZtotheE
[This review was collected as part of a promotion.] These Samsung FE earbuds are an absolute dream! From the moment I took them out of the box, I was impressed. The setup was incredibly easy and intuitive, and I was enjoying my music within minutes. Operating them is a breeze too, with simple touch controls that are very responsive.
But let's talk about the sound – it's phenomenal! They produce such rich, full sound that truly immerses you in your audio, whether it's music, podcasts, or calls. I've heard details in my favorite songs I never noticed before.
And for someone like me with very small ear canals, finding earbuds that fit comfortably has always been a struggle. I usually have to immediately switch to the smallest eartips, and even then, they can feel a bit snug. With the Samsung FE earbuds, I was amazed that the standard eartips provided a perfect, comfortable seal right out of the box. I didn't even need to try the smallest size! This alone is a game-changer for me.
Seriously, if you're looking for fantastic sound, effortless use, and a truly comfortable fit, especially if you have smaller ears, these Samsung FE earbuds are an absolute must-have. Highly recommend!
But let's talk about the sound – it's phenomenal! They produce such rich, full sound that truly immerses you in your audio, whether it's music, podcasts, or calls. I've heard details in my favorite songs I never noticed before.
And for someone like me with very small ear canals, finding earbuds that fit comfortably has always been a struggle. I usually have to immediately switch to the smallest eartips, and even then, they can feel a bit snug. With the Samsung FE earbuds, I was amazed that the standard eartips provided a perfect, comfortable seal right out of the box. I didn't even need to try the smallest size! This alone is a game-changer for me.
Seriously, if you're looking for fantastic sound, effortless use, and a truly comfortable fit, especially if you have smaller ears, these Samsung FE earbuds are an absolute must-have. Highly recommend!
Value
5
Response from Samsung USBy R&R Team, July 25, 2025
Thank you for sharing your thoughts about the Galaxy Buds FE, ZtotheE! We’re so glad to see that the setup was easy for you and that you enjoyed the rich sound quality. It’s great to know the standard eartips provide a comfortable fit right out of the box. We recognize that finding the perfect fit can be a challenge for those with smaller ear canals, and we designed the Buds FE to cater to that need. Your recommendation really means a lot, and we hope you continue to enjoy everything your buds have to offer. If you have any more feedback or questions, please feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on July 25, 2025
Posted by: MoJo319
[This review was collected as part of a promotion.] Great quality headphones that matches phone all round great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 25, 2025
Posted by: KatieS
[This review was collected as part of a promotion.] I enjoy my galaxy buds fe i honestly was concerned they wouldnt be up to what i was seeking but not only are they great for music but i also use the noise canceling for lloud sounds like mowing,weed eating, and i even used them for fireworks.....im not sure id they are rated for those things and im not saying choose them over other hearing protection but they work amazing for what i use them for and i already have a damaged ear drum from an incident so this is great for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay for music
on July 25, 2025
Posted by: Mitchisthename
[This review was collected as part of a promotion.] Love how they fit and the sound is good but mic isn't very strong.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your thoughts on the Galaxy Buds FE, Mitch! We're glad to see that you love how they fit and that the sound quality is good. Regarding the microphone strength, there are a few things you might want to check. Sometimes, wearing earbuds incorrectly can impact performance, so ensure they're properly seated in your ears. Additionally, dust or debris can accumulate in the mic or speaker mesh, which might affect sound quality. We also recommend ensuring that your software is up to date and that the battery level is sufficient, as these factors can influence audio output. Be sure to check out the link attached for further troubleshooting options to help resolve this. If you continue to experience this, please be sure to reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy and Snug for Working Out
on July 25, 2025
Posted by: GymRat
[This review was collected as part of a promotion.] I got these buds to lift in hoping they'd stay in place and they absolutely did. Super stoked. I can't wait to check some new ones out. Hopefully I'll be able to get some with Galaxy AI integrated!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Poor sound quality and uncomfortable on my ears and they keep falling off but for the price fair 🌟 🌟 🌟
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, July 28, 2025
IT's great to hear from you, Omar! Thanks for sharing your experience with the Galaxy Buds FE. We see that you have some concerns about your buds, and we'd like to work with you to enhance your experience. As far as the sound quality, we've added a link that should help troubleshoot what you are experiencing. Regarding the fit, we recommend trying out the wingtips that come with your buds to keep them secure. Also, be sure to try out the additional bud tips that come with your buds for the best fit. Your insights are very much appreciated, and we hope these tips help improve your experience. If you have any further questions or need assistance, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music
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Written by a customer while visiting Samsung US