Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
4 out of 5
4
You'll get your money's worth
on July 14, 2025
Posted by: DominicanU
[This review was collected as part of a promotion.] I love the seamless transition within devices when playing audio. Although the mic seems not to work right in certain scenarios. These don't have Galaxy AI
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 15, 2025
Thank you so much for your feedback! We’re glad to see you’re enjoying the seamless audio transition between devices. We would like to clarify that the Galaxy Buds FE indeed feature Galaxy AI. With Galaxy AI, you can activate translation features right in your ear using your Samsung Galaxy smartphone. This means you can communicate effortlessly with friends, whether face-to-face or over the phone, without any language barriers. If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my buds
on July 15, 2025
Posted by: Kay2kay
[This review was collected as part of a promotion.] I enjoy using Galaxy AI ease of access with my head phones texting
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Hi Kay2kay! Thank you so much for your review! We’re thrilled to see that you’re enjoying the Galaxy Buds FE and the convenience they offer. It's awesome to know that the ability to text using Bixby has made your experience even better. With Bixby Voice wake-up mode, you can effortlessly check the weather, search for your favorite songs, or text friends—all just by saying, "Hi, Bixby." We love that you’re taking advantage of this feature! If you have any other feedback or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE that these buds, easy to use & great sound!
on July 15, 2025
Posted by: CantrellVBest
[This review was collected as part of a promotion.] These Samsung Galaxy AI Earbuds feel comfortable and give me the ability to run around the house. I could be cleaning or working out, still being able to listen to music or complete phone calls anything that I need to do. All I have to do is ask them to while i'm using them!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for your review of the Galaxy Buds FE! It’s great to know that they are comfortable for you and allow you to stay engaged with your music and calls while you’re on the move, whether you’re cleaning or working out. We designed these Buds3 and Buds3 Pro to fit seamlessly into your daily routine, so it’s great to see that reflected in your experience. If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Класні наушники
on July 16, 2025
Posted by: Pxyjlo240222
[This review was collected as part of a promotion.] Galaxy AI просто супер! Дякую Самсунг!!! Чудовий звук, неперевершена якість!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
2 times a bad experience
on July 16, 2025
Posted by: Jim2025
[This review was collected as part of a promotion.] I use it for music, calls, videos...
The sound is good at the beginning but after 3 weeks ths left ear bud loss volume. I checked if it was not a problem of cerumen but it was not. Then I reinisialized many times.
The antinoise fonction was making it worse and after forcing the balance for a few days it finally gave me no volume from the two buds...
I ordered a second pair of these and more or less the same story happened ...
Galaxy AI. SAMSUNG buds FE.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for sharing your experience with the Galaxy Buds FE, Jim. We appreciate your detailed feedback regarding the volume and noise cancellation concerns. Since you've already gone through the troubleshooting steps, we recommend reaching out to us at Samsung Support so we can investigate what might be causing this. Your Galaxy Buds FE come with a 12-month limited warranty for any manufacturer defects, and you also have the option to add Samsung Care+ for extended coverage and additional support. We are here to help ensure you have the best experience with our products and look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds ever
on July 16, 2025
Posted by: GodsCreations
[This review was collected as part of a promotion.] I have purchased many bud with Samsung and others. These are the only ones that I can use to talk on. The others people couldn't hear me.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2025
We appreciate your feedback on the Galaxy Buds FE! We see that you purchased some other buds and found this one to be the best when it comes to talking on them. The Galaxy Buds FE are personalized for you, using Personalized Beamforming technology to adjust to your wearing pattern for optimal voice pickup automatically. Put them on, and they will locate your voice as soon as you start talking. Whether you’re in a busy city or on a windy hilltop, your voice will stand out during phone calls, thanks to the Galaxy Buds FE’s advanced DNN solution, which effectively filters out background noise. We hope you continue to enjoy your experience. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid premium product for price
on July 16, 2025
Posted by: Brendon
[This review was collected as part of a promotion.] These buds are amazing! I have been using them for over a year and they are my daily earbuds. These are great for everyday use and quick to charge. Great connectivity between multiple devices as well.
Get These if you are looking for an affordable every day earbud. Audio quality really is crisp. The only complaint is that the case does not charge wireless.
Picks up voice clearly and works well with Galaxy AI too!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2025
Thank you so much for your kind words about the Galaxy Buds FE, Brendon! It’s great to see that they’ve become your daily go-to buds for over a year! We’re glad you appreciate the quick charging and the seamless connection with your devices. The crisp audio quality and clear voice pickup with Galaxy AI are definitely highlights that we wanted our customers to really notice! We also heard you about the case not having wireless charging. Your feedback is invaluable to us. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on July 16, 2025
Posted by: Yassy17
[This review was collected as part of a promotion.] The Galaxy Buds FE are overall great. They have great featured some of which are among great sound, good comfort, and great fit. They fit perfectly and u can barely feel them when they're on. They also have a great lasting battery both the buds and the charging box. They also charge quickly. Furthermore they cost a really good price for its worth. I usually use them when exercising and like I said I can barely tell they're there. Overall these are some really good earbuds and I completely recommend them.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey Yassu! Thank you for sharing your fantastic review of the Galaxy Buds FE with us! We are so happy to see that you are enjoying the amazing sound quality, comfortable fit, and long battery life, which are perfect for those high-energy workouts. It sounds like they have really become your ultimate workout companion. We designed the Buds FE to be lightweight and snug, so it is great to know you can barely notice them while you are on the move. We also couldn’t agree more that quick charging is a game-changer. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. Thanks again for sharing your experience! -Kelvin
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Written by a customer while visiting Samsung US
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