Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
AMAZING product
on July 12, 2025
Posted by: LoveYou
[This review was collected as part of a promotion.] I am a HUGE earbud user. I absolutely hate silence. These are my first pair of "expensive" headphones aka headphones that are more than 10 bucks. They work amazing, charge fast, sound quality is perfect for my taste. The only thing that is a slight downside is they are just bulky enough that its uncomfortable to sleep with them in but that isnt a huge issue for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on July 13, 2025
Posted by: Susan
Not good at all. It falls from ear. The quality not good. The argonomy not good.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for your feedback, Susan! We truly appreciate you taking the time to share your experience with the Galaxy Buds FE. It’s great to hear your thoughts, and we want to ensure you get the most out of your earbuds. The Buds FE feature a redesigned wingtip that keeps them securely in place, making them perfect for active use. Have you had a chance to adjust the ear tips to find the right size? This can significantly improve both comfort and sound quality. If you’re looking for tips to enhance your experience, we recommend checking out our troubleshooting guide below. If you have any more questions or need assistance, please feel free to reach out to Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing buds
on July 13, 2025
Posted by: Rbrt117
[This review was collected as part of a promotion.] I love them they are cheap and amazing sound quality I use them everyday before going to bed to relax after a long workday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of this product.
on July 13, 2025
Posted by: Shida84
[This review was collected as part of a promotion.] I use my buds on a daily basis. I love the fact that it fits so comfortable in my ears. The sound quality is nice as well. I use them when I go on my walks and I can still hear my surroundings which is a wonderful thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really great and easy to use for all of my activie
on July 14, 2025
Posted by: Lala16
[This review was collected as part of a promotion.] I use my Samsung earbuds every day when I go out for my walk. They're very responsive. They are also very comfortable in my ears and I never worry about them falling out accidentally.
The other thing I like a lotabout them is they are very attractive to look at when they are in my ears, in case anybody is actually looking at my ears, lol. I like the blue color.
The charger itself is so very easy to use and the case is cute and very small, so if I go away somewhere, I can just stick it in my purse and it doesn't take up any room whatsoever. That's a big help when packing.
The sound that the earbuds produce is very good. It is a nice mix and no matter what kind of music I am listening to, be it classical, pop, rock, soundtracks even country or heavy metal, I get a nice blend of all of the levels of sound. And as an audiophile and person who is heavily into music, this is a key component for me. I have listened to music using other earbuds and the quality was nowhere near these. I mean, what is the point of listening to a song if you are not going to hear all the highs and the lows of it. The bass and the treble are equally important and these earbuds are completely up to the task of representing them accurately.
They are very easy to use as far as controlling the music. Starting, stopping, advancing the music going backwards. It is all very easy to control with simple tapping.
The other thing I like a lotabout them is they are very attractive to look at when they are in my ears, in case anybody is actually looking at my ears, lol. I like the blue color.
The charger itself is so very easy to use and the case is cute and very small, so if I go away somewhere, I can just stick it in my purse and it doesn't take up any room whatsoever. That's a big help when packing.
The sound that the earbuds produce is very good. It is a nice mix and no matter what kind of music I am listening to, be it classical, pop, rock, soundtracks even country or heavy metal, I get a nice blend of all of the levels of sound. And as an audiophile and person who is heavily into music, this is a key component for me. I have listened to music using other earbuds and the quality was nowhere near these. I mean, what is the point of listening to a song if you are not going to hear all the highs and the lows of it. The bass and the treble are equally important and these earbuds are completely up to the task of representing them accurately.
They are very easy to use as far as controlling the music. Starting, stopping, advancing the music going backwards. It is all very easy to control with simple tapping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hearing quality
on July 14, 2025
Posted by: LoveBlue12
[This review was collected as part of a promotion.] I use my galaxy buds for phone calls and watching videos and while I can hear everything well, the people I am on the phone with can not. They hear everything in the background as well which makes it very hard to communicate because they cannot hear me well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good for the price.
on July 14, 2025
Posted by: Flashant
[This review was collected as part of a promotion.] I really enjoy my galaxy buds FE. I'm constantly using it daily and they have yet to fail me, and for the price I had got them for I thought it was a steal. Also being able to use the Galaxy AI features as well makes it easier for me when my hands are busy with work. There are some things that I didn't like but overall I love my buds FE.
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your experience with the Galaxy Buds FE. It is great to know that they have become an essential part of your daily routine and that they have been reliable for you. We're pleased that you appreciate the Galaxy AI features. We value your feedback about the aspects you did not like as much. Your insights help us improve. If you have any questions or concerns in the future, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds
on July 14, 2025
Posted by: rg1978
[This review was collected as part of a promotion.] Galaxy AI is incredible! I wear my Galaxy buds for work and working out. I purchased these ear buds march 2025 and I have no complaints.
Value
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you so much for sharing your feedback on the Galaxy Buds FE! We're so happy to see that you’re enjoying them for both work and workouts. It’s wonderful to know that they’re meeting your needs and that you have no complaints. Your enthusiasm truly makes our day! We really appreciate your thoughts and hope to see more reviews from you in the future. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US