Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Simple use for a simple man
on July 9, 2025
Posted by: Radtoaster24
[This review was collected as part of a promotion.] Easy to use. Great spund and price was great. I have beats and I use these more than the beats.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my first Buds
on July 9, 2025
Posted by: ENN11el
[This review was collected as part of a promotion.] I'd only used wired headphones until now; these are the first wireless ones, and I'm fascinated by them. Their call-answering features, voice assistants, and gestures for when they're in your ear and when they're not are fascinating. I also like the noise-cancelling and background sound changes. It's a balance between listening to music in complete peace and being able to choose when necessary, for your safety.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Broken buds
on July 9, 2025
Posted by: Brandy
[This review was collected as part of a promotion.] I got my buds as a last years birthday gift. About 6 months in they started messing up. It's very hard hear with the left but. And no one can hear me.
Value
2
Response from Samsung USBy R&R Team, July 10, 2025
Hi Brandy! Thank you for sharing your experience with the Galaxy Buds FE. We genuinely hate to see that you’re having concerns with the left earbud not delivering sound properly, and that others are having difficulty hearing you. Your listening experience is important to us, and we want to help you get the most out of your buds. To assist you, we’ve put together some helpful resources that you can check out. These links will guide you through steps to enhance your audio clarity and ensure your microphone is functioning smoothly. If the situation continues after trying these steps, please keep in mind that Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you have the option to add extended coverage with Samsung Care+ on eligible devices for more comprehensive protection and support. If you have any more questions or need further assistance, don’t hesitate to reach out to Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-during-calls-or-one-bud-disconnects
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#one-earbud-sounds-quieter-than-the-other
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-during-calls-or-one-bud-disconnects
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#one-earbud-sounds-quieter-than-the-other
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds!
on July 9, 2025
Posted by: welovesamsung
[This review was collected as part of a promotion.] This is the best option for affordable, high-quality hearing aids!
I love that we can activate and deactivate nose cancellation with just one tap. It's also very useful to be able to find them using the Find My Devices app!
The headphones are quite comfortable, you can use them for more than 2 hours at time and it doesn't hurt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cant beat price
on July 9, 2025
Posted by: Samsungx87
[This review was collected as part of a promotion.] The Samsung Galaxy Buds FE are an impressive pair of wireless earbuds that deliver far more than their budget-friendly price tag suggests. With rich, bass-forward sound and surprisingly effective active noise cancellation, they offer an immersive listening experience that rivals and sometimes exceeds more expensive models. The ergonomic design, complete with secure wingtips is a key feature often overlooked, it ensures a comfortable fit for extended use, whether you’re working out, or just relaxing. While features like wireless charging and high-level water resistance are missing. Which is not really a problem unless you submerge them in water. It also works great with Galaxy AI. Bottom line you simply cant beat the price to performance of the Samsung FE earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on July 10, 2025
Posted by: 143143143
[This review was collected as part of a promotion.] great sound and very great features, i love how clear the voices come through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best listening device
on July 10, 2025
Posted by: Ricecake6554
[This review was collected as part of a promotion.] I love my ear buds. They charge so quickly and last for hours without worrying about them dying in the middle of whatever im doing. They also are so small and compact and so comfortable I barely know that I have them in my ears. They are such a wonderful product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buena relación calidad precio
on July 10, 2025
Posted by: Hymm01
[This review was collected as part of a promotion.] Buenos dispositivos, los uso para conferencias y escuchar música y cuenta con buen sonido y microfono
Value
5
Written by a customer while visiting Samsung US