Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Posted by: Elizabeth
Verified Purchase:Yes
Im such a fan of samsung brands and it did not come to good, u can actually hear like air in the earbuds and i tried a second pair
Response from Samsung USBy Social Commerce, June 26, 2024
Hi there Elizabeth, thank you for sharing your experience with your Samsung Galaxy Buds FE with us. We would be more than happy to help you troubleshoot the audio quality of your device if you would like. We have provided links to a few articles to help you troubleshoot this matter at your conveniece. We have also included a link to the Samsung Support Team if you continue to experience anything out of the ordinary with your device or have questions. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Earbuds!
on November 18, 2023
Posted by: Kbmushi
[This review was collected as part of a promotion.] I love these headphones, they are so comfy and actually stay in my ears! My previous headphones were bulky and didn't stay in place, these are great and sound amazing!
Value
5
Written by a customer while visiting Samsung US
Posted by: Kate
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
The ear buds work fine, but the tracking makes them easy to lose! There is no way to find them unless the case is open which doesn't help at all if you've misplaced them. It will only show the last place you opened the case. So, my daughter opened the case to put her earbuds in to charge on the bus. She put them in her bag and came home. We cannot find them and the only information the tracking app gives us is when she opened the case on the bus. We don't know if they fell out on the bus, or on the walk home, or in her room. It's useless and now I have to get another pair, but I'll find ones that can be tracked properly if lost.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, September 30, 2025
Hi Kate, Thank you for contacting us about your Galaxy Buds FE. It can be frustrating when your Galaxy Buds are missing inside your house or after you've temporarily set them down. To make finding them easier, your Galaxy Buds include a feature in the app to locate them. Keep in mind that the detection range is limited to Bluetooth proximity. If your Galaxy Buds are lost, you can quickly find them using SmartThings Find or Samsung Find. These services allow you to see their location on a map, trigger a ringing sound, and get notifications once they are located. For more details on the SmartThings Find app and other features, please check the linked article below. We appreciate your review and thank you for being a valued Samsung customer. Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my phone as I can do just about anything c
on November 13, 2023
Posted by: Vdog224
[This review was collected as part of a promotion.] I'm able to stream movies from streamers that I pay for when I'm sitting waiting for a doctor. I can play 3rd party games any time I want. I'm able to listen to Spotify at my convenience. I like the fact I don't have to buy a computer to print anything when needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds FE are perfect!
on November 13, 2023
Posted by: Acdcfan10
[This review was collected as part of a promotion.] I use my headphones for everything. Whether I'm sitting at home listening to music or watching videos, whether I'm standing all day at work or when I just don't wanna listen to any outside noise and these Buds FE are perfect. I had bought the Buds 2 whenever they first came out but the lack of wingtip made it hard for them to stay in my ears but the Buds FE fixed that problem and to top it all off they were cheaper than most other ear buds! You can't beat that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product! 5 star***** Very HAPPY
on December 23, 2023
Posted by: Lamo1030
[This review was collected as part of a promotion.] For walking ,gym workouts,everyday living.
I would definitely recommend these!!@!
I would definitely recommend these!!@!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First pair
on December 26, 2023
Posted by: Yessir
[This review was collected as part of a promotion.] Great on the move all day and sound was amazing and buds don't move
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect product
on December 27, 2023
Posted by: Mrbuds
[This review was collected as part of a promotion.] Galaxy buds FE are the answer to my specific needs. The wing tips help keep the buds secure. The audio quality is great, battery life is great. The cost is perfect for me to have multiple pairs. The winning feature to me is battery life and secure fit, regardless of the activity being performed.
Value
5
Written by a customer while visiting Samsung US