Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
1 out of 5
1
Not so great
on June 25, 2025
Posted by: Bettyp123
[This review was collected as part of a promotion.] These headphones fall out of your ear and cause pain.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 26, 2025
Hey Betty! We appreciate you taking the time to share your thoughts on the Galaxy Buds FE. We designed the Buds FE to provide an incredible sound, but we understand that having the right fit is essential to have a great overall experience. Before wearing your Galaxy Buds FE, please ensure that the earbud tips are securely attached, as wearing them properly will keep them comfortable while you enjoy your favorite content. To insert the earbuds, hold them with the microphone and earbud tip facing downwards and the "L" or "R" label on top, then insert them in the direction of your ear canal. For the best fit and sound quality, place the earbud labeled "L" in your left ear and the earbud labeled "R" in your right ear; you can also adjust the fit by slightly rotating the earbuds to the left or right. We hope these tips help enhance your experience. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good with a catch
on June 26, 2025
Posted by: Matthew
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
They are really good. You have to get the app or noise canceling is always on at the start. Its really jarring but you can turn it off.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 26, 2025
Thank you so much for your feedback on the Galaxy Buds FE, Matthew! We’re so happy to see that you think they’re really good! We understand how the noise cancellation feature can feel different at first. Just as a reminder, you can easily toggle noise cancellation directly from the earbuds themselves! By setting the touch-and-hold feature to “Switch noise controls,” you can simply touch and hold the earbud to switch between active noise canceling and ambient sound mode. This makes it super convenient to adjust depending on your surroundings. We hope you continue to enjoy your listening experience. If you have any further questions or need assistance, please don't hesitate to contact us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love love love them!
on June 26, 2025
Posted by: CajunWoman
from Rayne, Louisiana
Expertise:Expert
I HONESTLY prefer that over the new buds 3 pro. The only reason I got the new ones is because I cannot find my FEs ANYWHERE even with the find app. It said they are home, but they're not. I may end up being another pair of FEs and use my 3 pros as backups. They almost lock in your ear. I NEVER had an issue other than people hearing static when any of the noise features were on. Once I turned them off, they heard me loud and clear.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of Budz
on June 26, 2025
Posted by: Cbr600rr
[This review was collected as part of a promotion.] Love them have had a few different models. Galaxy as a brand is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Shaytree3563 's buds
on June 26, 2025
Posted by: Shaytree
[This review was collected as part of a promotion.] They work seamlessly with my tablet and my phone. I just love them. Only wish there was a better bass boost in them
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 26, 2025
Thank you very much for your feedback, Shaytree! We’re so happy to see that you love how the Galaxy Buds FE works seamlessly with your devices. We completely understand your desire for better bass. Did you know you can easily adjust the bass settings using the equalizer? Just open the Galaxy Wearable app on your mobile device, tap on "Earbuds settings," and then go to "Equalizer." You’ll find six different options there to enhance your listening experience. Give it a try, and enjoy your music with a sound that’s uniquely tailored to you! For any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome ear buds.
on June 26, 2025
Posted by: alexMISHMA
Verified Purchase:Yes
My Galaxy Buds Fe works flawlessly.
Im satisfied.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit and strong sound was clear.
on June 26, 2025
Posted by: AlexTheGreat
[This review was collected as part of a promotion.] Wasn't not expecting the great sound for low budget earpiece
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Galaxy buds FE
on June 27, 2025
Posted by: Honest reviewer
from New York
Expertise:Expert
Verified Purchase:Yes
A complete waste of my money, they sound like a transistor radio from years ago. Even with the price drop it was a straight rip off. Some of Samsung's products have gone to crap. Like removing the Bluetooth feature on the S pen with the new Galaxy s25 ultra, are you kidding me, what a crappy thing to do to save a couple of bucks.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 27, 2025
Thank you for sharing your feedback about the Galaxy Buds FE. We’re confident that Buds FE offers outstanding sound quality, but we understand that your experience hasn't met your expectations. If you're experiencing low volume or poor sound quality, it could be due to a few factors. Make sure the earbuds are seated correctly in your ears, as this ensures the best audio performance. Dust or debris can also affect sound quality, so keeping them clean is important. Additionally, outdated software or a low battery can impact performance, so check for updates and ensure they’re charged. We recommend checking out the link attached for more tips on how to troubleshoot this. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, we encourage you to reach out to us at Samsung Support so that we can further assist you with this. We want to assure you that you have the best possible experience with your Buds FE. -Kelvin
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Written by a customer while visiting Samsung US
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