Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
I needed a upgrade
on June 24, 2025
Posted by: Megt713
[This review was collected as part of a promotion.] These ear buds works and fits so well that when i want to not here anyone i put them in to block sounds around me
They play good music and easy to use. They also charge fast.
Using the phone with them seems like that person is in the room with how clearly it comes through.
I don't leave home with out them
They play good music and easy to use. They also charge fast.
Using the phone with them seems like that person is in the room with how clearly it comes through.
I don't leave home with out them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fitment out of the rest
on June 24, 2025
Posted by: dandtm370
[This review was collected as part of a promotion.] I've had this about a year now. I went from BudsPro2 to these, and it's been the best decision ever. Got these as a deal with trade-in, and the fitment is phenomenal. They do not fall out just like the pros do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Could be alot better
on June 24, 2025
Posted by: DrewEighty8
[This review was collected as part of a promotion.] Aren't the best, the noise canceling and active transparency is the best feature, the rest sucks to be honest. Phone calls ALWAYS get drowned out with back ground noise. Sometimes they won't connect. I left the 2 stars because it's okay for music but that's all.
Value
2
Response from Samsung USBy R&R Team, June 25, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds FE, Drew. No matter if you're in a crowded urban area or on a breezy hillside, your voice will be clearly heard during phone calls. This is made possible by the Galaxy Buds FE's sophisticated DNN technology, which successfully eliminates distracting background noise. We hate to see that you've experienced some challenges in regard to background sounds sometimes drowning out your phone calls. We recommend checking out the link attached for options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for day to day task and more.
on June 25, 2025
Posted by: Karma18b
[This review was collected as part of a promotion.] The Galaxy AI works very well with them. They tend to block out so many distractions with anc on and increase the music quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THESE EARBUDS ARE AMAZING & THE BEST I'VE USED YET
on June 25, 2025
Posted by: GalaxyBudsFE
[This review was collected as part of a promotion.] MY SAMSUNG GALAXY FE EARBUDS ARE BY FAR THE #1 ABSOLUTE BEST EAR BUDS THAT I'VE EVER OWNED IN MY LIFE!! GALAXY AI IS SOOOOO AMAZING AND I WOULD RECOMMEND THIS PRODUCT AS WELL AS ANY OTHER GALAXY AI PRODUCTS TO ANYONE & EVERYONE I POSSIBLY CAN FROM NOW ON WITHOUT QUESTION!!! THIS PRODUCT HAS COMPLIMENTED MY LIFESTYLE BY PROVIDING AMAZING QUALITY SOUND EVERY SINGLE TIME I LISTEN TO MY MUSIC, STREAM MOVIES/TV SHOWS AND/OR WHENEVER I'M WATCHING YOUTUBE AND/OR TICKTOCK VIDEOS, NO MATTER WHAT I'M USING THEM FOR, THEY'VE ALWAYS PROVIDED SUCH AMAZING QUALITY SOUND FEATURES EACH & EVERY SINGLE LAST TIME! THAT TO ME, HAS BEEN THE BEST THING ABOUT THIS PRODUCT & ALSO TELLS ME THAT OTHER PRODUCTS WOULD MOST LIKELY BE JUST AS GREAT, IF NOT EVEN POSSIBLY BETTER!!
Value
5
Written by a customer while visiting Samsung US
Posted by: DMM1980
from Long Island, NY
Expertise:Intermediate
Verified Purchase:Yes
The design is awful. It keeps falling out my ear and it's very uncomfortable
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
It's great to hear from you! Thank you for sharing your thoughts on the Galaxy Buds FE. The Buds FE are designed with comfort and portability in mind and feature Active Noise Cancellation to minimize distractions. You can also choose from multiple ear tip sizes for a perfect fit, allowing you to connect to your Samsung Galaxy devices effortlessly. We understand that you haven't been able to achieve a comfortable fit with your buds. We recommend checking to ensure that you are using the most comfortable ear tips, as the Buds FE comes with additional tips that come in different sizes. Also, be sure to check the link provided for more tips on how to find the most comfortable fit in the section called "Wearing your earbuds." If you ever have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/UM/202312/20231222084004695/R400N_UG_CA_ENG_D5.pdf
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https://downloadcenter.samsung.com/content/UM/202312/20231222084004695/R400N_UG_CA_ENG_D5.pdf
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Written by a customer while visiting Samsung US
Customer Rating
5
I have the OG buds and it is still holding up
on June 25, 2025
Posted by: Apahtba
[This review was collected as part of a promotion.] My buds is the original one, the bean style. Wish it had Galaxy AI, but this thing is holding up great for a while now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product
on June 25, 2025
Posted by: Dazesie
[This review was collected as part of a promotion.] It's amazing quality and sound for the price it is. My only thing is that I wish I was able to change song with it
Value
5
Written by a customer while visiting Samsung US