Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
This is pretty nice of a sound
on June 21, 2025
Posted by: OniCocona
[This review was collected as part of a promotion.] The buds I had since 2022 is very nice in sound and bass.. It's not loud like I would want it but it's still kinda loud at best.. I have used galaxy Ai with them and it's pretty easy to navigate.. Try them out today and see what happens..
Oni
Samsung rep
Samsung rep
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than I ever imagined
on June 21, 2025
Posted by: Yodasun969
[This review was collected as part of a promotion.] My son talked me into buying a new pair of earbuds and I was a little hesitant at first, but in the end, I'm glad I bought them. These earbuds are better than I ever could have imagined. They have helped me be able to hear better. It's almost kind of like having me hearing aids. I didn't know that earbuds could do that.Could enhance the sounds you can't really hear. Plus the features to still be able to hear the ambient noise is amazing. I used to hate to wear my earbuds because I couldn't hear anything else around me well now, with the new samsung galaxy earbuds, I can! It took me a little bit to figure out how to wear them properly. Now I don't like leaving the house without them! Also, the feature of the Galaxy AI makes my life easier, especially when i'm traveling. The Galaxy AI is like having my own personal assistant and best friend. A friend that really understands me and gets me and knows what I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones ever
on June 22, 2025
Posted by: Icouldhear
[This review was collected as part of a promotion.] Iv never had a pair of headphones that I could actually hear what's playing. I have bad hearing and cant hear to save my life but they were amazing. I could use the noise canceling mode and actually hear my lead at work for our shift meeting. When mine got stolen I cried. I couldn't hear much without them. Its almost like I asked Ai to make them hearing aids. But I bought them for a vacation trip and they became my everyday muct have. Iv been trying to get anything pair but my lack of funds has not made that possible. If I have 3 wishes from a genie having my headphone would be my #1 wish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10/10 would recommend
on June 23, 2025
Posted by: Alldayeverday
[This review was collected as part of a promotion.] These earbuds are straight fire. Wasn't sure on which earplugs to get so I had to check reviews. All the reviews mentioned how comfortable these are so I went with that. Got it and I love it. It's very comfortable, has noise canceling, crisp and clean audio quality. 10/10 would buy again!
Value
5
Response from Samsung USBy R&R Team, June 23, 2025
Thank you for taking the time to share your thoughts on the Galaxy Buds FE! We truly appreciate your 10/10 rating! It's awesome to see that you find them comfortable and enjoy the noise-cancellation feature and crisp audio quality. The Active Noise Cancellation effectively reduces unwanted ambient sounds, allowing you to enjoy your audio experience without distractions. Your feedback is incredibly valuable to us. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful for all platforms
on June 23, 2025
Posted by: Dennisfly
[This review was collected as part of a promotion.] I use my buds fe for my fold 5 PC mac and iPad. They work across all my devices with no issues switching from one to another. I have taken work calls with them as well and the mics are clear according to the others on the call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds!
on June 23, 2025
Posted by: twinsterritory34
[This review was collected as part of a promotion.] These were the first Samsung buds I have owned and they are worth every penny! Awesome sound, deep bass, and clear call quality! Would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Can you hear me now
on June 24, 2025
Posted by: Haulnace
[This review was collected as part of a promotion.] Well these buds came out great right out of the gate. But after dropping one on the ground it stopped working properly. The sound was like if you were trying to hear someone through water. The other works fine, it's just a bummer man!
Value
4
Response from Samsung USBy R&R Team, June 24, 2025
Hey! It's great to hear from you and get your thoughts on the Galaxy Buds FE. We’re so glad to see that your Buds FE performed so well right from the start! It’s always disappointing when things don’t go as expected, especially after an accident like dropping one. The sound quality is a key feature that makes listening a pleasure, so we understand how much you value that experience. Check out the link attached to help troubleshoot this, and if this continues, we encourage you to reach out to us at Samsung Support so that we can look into what can be done to get this resolved. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Customer Rating
4
Love fit and quick connect
on June 24, 2025
Posted by: PookieFE
[This review was collected as part of a promotion.] Love the for if the Buds FE. Others are too big or uncomfortable but these fit so well.
I love the quick connect. I can switch between my Samsung devices easily. I go from streaming on my tablet to a phone call on my phone then quickly back to streaming. Quick. Easy. Like magic.
Value
4
Written by a customer while visiting Samsung US