Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Good quality of sound with good noise cancelling
on June 10, 2025
Posted by: Olg7898
[This review was collected as part of a promotion.] Good quality of sound with good noise cancelling. Good job working with Galaxy AI with text to speech options in ask-answer mode or conversation mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Gets the job done
on June 10, 2025
Posted by: Jreddy92
[This review was collected as part of a promotion.] Love it amazing comfort and doesn't fall out easily. Sound quality is great also. Just wish it had wireless charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience!
on June 10, 2025
Posted by: Chris7
[This review was collected as part of a promotion.] These are the best ear buds I've ever used. The noise cancelation is amazing and works even in a super loud gym, with out needing to turn the volume up almost at all. I dont need to blast out my ear drums just to hear my music. They are super easy to switch from my phone to my tablet in less then a second. The connectivity is great and was super easy to set up. The charging time is super fast and they last a long time on one charge. I love the ai immerse soundscape letting me feel like there's nothing else around me and just focus on my music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
BudsFE are an excellent value for the money butts.
on June 10, 2025
Posted by: henazo
[This review was collected as part of a promotion.] This set's exceptional value stems from its inclusion with a recent phone purchase. At full price, the feature set would be underwhelming, especially compared to my previous Buds2. The lack of wireless charging is a significant drawback. Furthermore, features such as customizable taps, present in other models, are absent. Ambient sound levels are somewhat elevated. However, the Galaxy AI features, allowing Gemini or personal assistant activation on the left bud and AI interpreter activation on the right, are highly enjoyable. Despite limited touch controls, these buds offer a superior user experience to my Buds2, due to their flatter surface minimizing accidental touches.
Value
2
Response from Samsung USBy R&R Team, June 11, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds FE, Henazo. We love getting insights from our customers and we would love to address your concerns. We want to make sure you know that you can customize the touch-and-hold feature on each earbud. By opening the Galaxy Wearable app on your mobile device, tapping on Touch controls, and turning it on, you can set it up to access your favorite features with just a simple touch. We appreciate your feedback regarding the need for wireless charging and ambient sound levels. Thanks again for your review, and if you have any other questions or need further assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't Waste Your Money!
on June 10, 2025
Posted by: Cheddar
Do not waste your money. I received these brand new as a Christmas gift on 12/25/2024. I had to send them in for repair because the right ear bud stopped working on 3/5/2025. I received them fixed on 4/7/2025. To my disappointment, it is now 6/10/2025, and the right ear buds speaker is blown. In total, I've had these ear buds for 6 months, and have had a major issue with them twice. Not worth the money. Spend the extra for a higher quality brand.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, June 11, 2025
Thank you for sharing your experience with the Galaxy Buds FE! We appreciate your detailed feedback regarding your time with them. To better assist you, we’d like to gather more information about your experience. Please reach out to us at Samsung Support, and we can get started on addressing your concerns. It’s worth mentioning that our products, including the Galaxy Buds FE, are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. If you’re interested, you can enroll eligible mobile devices at the time of purchase on Samsung.com or within 60 days of purchase at samsungcareplus.com. We look forward to assisting you further! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great fit!
on June 10, 2025
Posted by: Meeeeee
[This review was collected as part of a promotion.] Great snug fit -- has options for both silicone inserts, I can even exercise w then now without them falling out
Great range -- I can walk father from device and still a clear connection
Great battery -- keeps a soli
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love those product how clear the pictures and a.
on June 11, 2025
Posted by: Jdm024
[This review was collected as part of a promotion.] The AI is amazing it's like your personal assistant!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on June 11, 2025
Posted by: ToDo83
[This review was collected as part of a promotion.] Overall, these are great earbuds, especially for the cost. However, I do wish something they would try to work harder to integrating is a more balanced noise-canceling versus Ambient sound feature. I wish they would concentrate on allowing voices to come through without allowing background noise. I want to be able to listen to music and cancel out background noise, because of my autism, and still be able to hear my best friend when he's trying to get my attention. I don't want to be able to hear the screaming child of the couple 20 feet away, but I do want to be able to hear my best friend. Also, the earpiece fittings, or ear cushions....however, you want to refer to them.... are painful. The 3 sizes are either too large or too small. Other than that, they work amazing. I love the features. I just wish those a few little problems would be addressed.
Value
4
Written by a customer while visiting Samsung US