Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
3
Galaxy Buds Performance
on June 2, 2025
Posted by: Heugdugong
[This review was collected as part of a promotion.] Samsung Bluetooth I first used Galaxy Buds and the person on the other end said that they couldn't hear me very well. So I don't use them for calls, but only for listening to music or watching videos while exercising.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Thank you for sharing your experience with the Galaxy Buds FE! We appreciate your feedback regarding the call quality. It’s important to us that your communication is clear, just as much as enjoying music or videos. Factors like microphone placement, software settings, and the way the buds fit in your ears can all impact call clarity. To enhance your experience for calls, we suggest checking how the buds are worn, as a good fit can make a significant difference. Additionally, making sure your software is up to date may improve performance. If you’d like to explore specific troubleshooting options, we encourage you to check out the link attached. We value your input, and we hope you find these tips helpful! If you continue to experience this after troubleshooting, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Works as described
on June 2, 2025
Posted by: Raries
[This review was collected as part of a promotion.] Great battery life works in all weather conditions and has far Bluetooth reach.
Only thing smart find can't find em.
Could be issue with app.
Other then that great
Could be issue with app.
Other then that great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These are amazing
on June 2, 2025
Posted by: Katy4love
[This review was collected as part of a promotion.] I havent used these much in relation to Ai or gemini but I have used these for work I love the ambiance setting it allows me to be able to enjoy my show but be able to know what's going on around me.
I also use when exercising and they haven't fallen out and stay very secure in my ears
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit. Great sound.
on June 2, 2025
Posted by: Shortstack
[This review was collected as part of a promotion.] I am so in love with these buds. I finally found a pair that fit great and also have amazing sound. They are also easy to pair with all of my devices. Thanks for making an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great sound
on June 3, 2025
Posted by: Mperez74
[This review was collected as part of a promotion.] The quality of the sound is amazing and the app that allows you adjust the hearing preference of your choosing is unlike any other samsung has always amazed me in its quality of it's products for music listening and video/ audio calls thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on June 3, 2025
Posted by: LMerlo
[This review was collected as part of a promotion.] Great sound for a small earbud. Love that I can control the equalize with the app, so if I want to have more bass or treble I can adjust it with a tap
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and functionality
on June 3, 2025
Posted by: Monarch67
[This review was collected as part of a promotion.] I continue to be amazed by the quality and features of my ear buds. The sound quality is exceptional. I like how easy they are to use and connect to any Bluetooth device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'd never go with anything other than samsung
on June 3, 2025
Posted by: Shannino92
[This review was collected as part of a promotion.] The buds have seamless connection everytime and a wonderful battery life til the next charge, the sound is perfect and in most cases blocks out the loud noise of construction as I work, also the Galaxy AI on my phone is also wonderful
Value
5
Written by a customer while visiting Samsung US