Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Easy to use the buds
on June 2, 2025
Posted by: Timthegreat
[This review was collected as part of a promotion.] Could not be a better air buds to use the the ones I have does not hurt my ears at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable, easy to use and stylish.
on June 2, 2025
Posted by: Hawk479
[This review was collected as part of a promotion.] Loved how easy they are to use, the style of them, the charging case and how long they last.
Easy on phone calls audio and bass levels are amazing!! And extremely easy to carry in pocket and in the go!
Easy on phone calls audio and bass levels are amazing!! And extremely easy to carry in pocket and in the go!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Listening Experience
on June 2, 2025
Posted by: AstroApostle
[This review was collected as part of a promotion.] Easy to pair wit android devices. Quick setup, volume adjustments, Dolby enhancements, and a good fit in ear for noise cancellation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound and ambience
on June 2, 2025
Posted by: MySamsungEarBuds
[This review was collected as part of a promotion.] Galaxy AI asked me to review my samsung fe ear buds. The sound is good when they work. Almost every day I use them when talking on my phone they cut out or I hear alien sounds and cannot hear the person. Having to hang up and call again not using the buds so I can have a conversation. Also if there is any sound outside the other person cannot hear me at all let alone clearly. No matter what settings are in place. These were a gift so I put up with them
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds FE. We appreciate your feedback and understand how important clear communication is during phone calls. There are a few things that can influence sound quality. First, ensuring that the earbuds are seated correctly in your ears can enhance audio performance. Additionally, it's a good idea to check for any dust or debris that might have been collected in the buds, as this can affect clarity. Another factor to consider is keeping your software up to date, as this can help maintain optimal performance. Also, ensure the earbuds are fully charged, as a low battery can impact sound quality. If you're still facing challenges, we encourage you to reach out to Samsung Support. We're here to help ensure you enjoy the best experience with your Galaxy Buds FE. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The sound quality on these esrvbuds are amazing
on June 2, 2025
Posted by: Desertgirly1
[This review was collected as part of a promotion.] The AI is amazing it can catch exactly what am saying even though it doesn't come out clear when clearly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use
on June 2, 2025
Posted by: SamsungVibes369
[This review was collected as part of a promotion.] These are the only headphones I trust for phone calls. They connect seamlessly with all my Samsung devices, something I can’t say for my Sonos, which often struggles with calls. The experience is consistent and reliable, making them a must-have in my everyday routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds FE
on June 2, 2025
Posted by: Zerochill
[This review was collected as part of a promotion.] I purchased the buds FE to replace my old buds 2. I was very impressed with the sound of the device and extremely pleased with the size of the case and the build of the actual buds.
I use these buds at the gym, work, and to watch YouTube videos on my phone. I love these buds so much is bought a second pair in white.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love It works great but ears start to hurt after
on June 2, 2025
Posted by: Lanena23
[This review was collected as part of a promotion.] Love the headphone but they sound great! Have no issue there but after a while your ears start to hurt maybe for having them on for so long and they after a lot of movement they pop off
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for sharing your experience with the Galaxy Buds FE, Lanena! We’re thrilled to see that you love the sound quality. Regarding the discomfort you mentioned, it’s important to make sure that the earbuds are seated correctly in your ears for the best fit. Finding the right earbud tip size that feels most comfortable for you can make a big difference in your listening experience. We’ve included multiple sizes for just that reason! If you have any questions or need assistance with the tips, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US