Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Fantastic Earbuds for the Price
on June 2, 2025
Posted by: Walker3556
[This review was collected as part of a promotion.] I always used to insist on having Bose earbuds, but I lost mine at an airport recently & seeing as I have a Samsung phone i thought I'd try the Galaxy buds. These are sensational & perhaps even better than the Bose Sport I had. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great audio quality.
on June 2, 2025
Posted by: JBoogie777
[This review was collected as part of a promotion.] The Samsung Buds FE is a great robust earbud product that offers a customized listening experience.
You can mute background noise, enable bluetooth settings, and adjust audio levels to your liking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The bud FE are very comfortable to wear it.
on June 2, 2025
Posted by: Roruiz111
[This review was collected as part of a promotion.] It's very convenient. It catches formidable all sounds around you. Clear hearing. It stays very well put in your ear. No issue at all for even dictating when writing an important notes while using the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fit l, click comfortably in my ear w/amazing sound
on June 2, 2025
Posted by: Mikklefinn
[This review was collected as part of a promotion.] These buds have been the best I have used, I dont feel like I have to shove them in my ear to get a dynamic sound experience. They fit perfectly into my ear and click into place without any struggle.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features it has for the price
on June 2, 2025
Posted by: Jumibu
[This review was collected as part of a promotion.] I use it a lot for work, I am a truck driver and the sound quality is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty decent headphones
on June 2, 2025
Posted by: HearMeOut
[This review was collected as part of a promotion.] These earbuds sound awesome on calls, the audio is great! They're really good, but I'm curious how they stack up against the Galaxy Buds Pro.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Stopped Working
on June 2, 2025
Posted by: HarleyGirl22
[This review was collected as part of a promotion.] They were amazing for the 1st couple of months, then the left ear buds stopped working completely.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hey HarleyGirl22! Thank you for sharing your experience with the Galaxy Buds FE! We see they were amazing for the first couple of months. We understand that you're experiencing some challenges with the left earbud now, and we’d love to help you get back to enjoying your music. If one of your Galaxy Buds isn’t working, we recommend trying a couple of things. You can start by placing both buds in the charging case for 10 to 15 seconds, then putting them back in your ears. If that doesn’t help, you might try turning off Bluetooth on your device for about 20 seconds and then turning it back on. Additionally, you can reset the earbuds through the Galaxy Wearable app. Just a reminder that Samsung provides a 12-month limited warranty for manufacturer defects, and there’s the option to add Samsung Care Plus for extended protection and support on eligible devices. If you still need assistance after trying these steps, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great refresh from an owner of a previous version
on June 2, 2025
Posted by: NateSA
[This review was collected as part of a promotion.] I picked these up in LAX last year. The price was great, noise cancelation on the plane worked better than my old pair. I found out that the newer Galaxy AI plays a bigger role in the noise cancelation operation. Seemed to make a noticeable difference.
As far as sound quality goes. These are good. I can't say they have better sound quality than the older buds I owned, the bass isn't any better, which is a shame, but I suppose it's what you get with this smaller form factor. The sound is fine lmyoutube videos, audio books, and light music enjoyment.
As for comfort, these new buds seem to use the same o-ring type fitting system as my older buds. The design was a little different, maybe a touch easier to select the ring best for me. Comfortable I can wear them for about 4-5 hours before I need a break, maybe a little better than the older design.
The battery life is a noticeable upgrade over the older design, I think I get an extra hour of juice out of these as compared to the older model. The case is a different form factor, but they hold just the same. The one thing I liked about the older case that didnt transfer was that the ear buds and case were the same color. I like the darker earbuds, and having a white case, while contrast is nice, because they don't match im a little less satisfied.
Overall I ha e to say the updated earbids were a great last second buy. I wouldnt go out of my way to pick up a pair if I already owned an older version, unless you need a new pair.
Value
5
Written by a customer while visiting Samsung US