Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
4
Sound quality great
on April 6, 2025
Posted by: 1ndonlyrt302
[This review was collected as part of a promotion.] Great buds, sound quality is on point, my dislike about it being a driver as a profession i often use only one bud when I do this and answer the phone quality drops and people have trouble hearing me so I have to put the other one in, wish it worked well with one .
Value
4
Response from Samsung USBy R&R Team, May 14, 2025
Hey there! Thanks for sharing your experience with the Galaxy Buds FE. We’re more than happy to see that you love the sound quality! We completely understand how important it is to have a seamless experience, especially when you’re using just one bud while driving. It could be a bit challenging with the microphone in that setup. To enhance your call quality, we recommend checking out the tips in the link below. These might help improve your experience while using a single bud. We’re here to support you and ensure that you get the best out of your buds! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and Music
on April 6, 2025
Posted by: RaeMac
[This review was collected as part of a promotion.] These buds work great. They're comfortable in your ears, and the sound system is great, speakers work well, sounds are alwasy clear. I love listening to music, and these buds are perfect for that! Adjustable the sound control is super easy from your phone
Value
5
Response from Samsung USBy R&R Team, April 15, 2025
It's great to hear from you, Rae. Thanks for sharing your wonderful review of the Galaxy Buds FE! We’re thrilled to know that you find them comfortable and that the sound quality meets your expectations. The clear audio experience you mentioned is a key feature we pride ourselves on, making them perfect for music lovers like you. Our goal is to make your listening experience as clear and enjoyable as possible. If you have any more feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Clear Voice and Audio
on April 6, 2025
Posted by: Budman178000
[This review was collected as part of a promotion.] Very good clarity for voice calls. Music is decent quality. Fit of buds in ears ok, but less expensive wired buds have been more comfortable. Reasonable Bluetooth distance from Samsung A35 phone.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
We appreciate you sharing your feedback with us, Budman. The Galaxy Buds FE is designed to offer clear voice call quality, ensuring that conversations are easy to hear and understand. It's great to know that you like the audio quality of the music as well. For more comfort, selecting the correct ear tips and wing tips can improve the fit and make them feel more secure during use. As for the Bluetooth connection, the Galaxy Buds FE supports a range of up to 10 meters, depending on the environment, which matches your experience with the Samsung A35 phone. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Alejandro
from Katy, TX
Expertise:Intermediate
Verified Purchase:Yes
Excellent product, unfortunately it does not charges wirelessly.
Response from Samsung USBy R&R Team, April 16, 2025
Thanks for sharing your thoughts with us, Alejandro. We love to see that you're enjoying your experience with Galaxy Buds FE! They truly are excellent earbuds with features like Active Noise Canceling, enriched bass sound, and a snug, ergonomic design. While they don’t support wireless charging, the USB-C charging ensures quick and reliable power-ups to keep you going. Thanks for sharing your thoughts. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I bought these as a gift. They work great. My wife uses them all the time. She tells me how comfortable they are, and how well they fit in her ear. The noise cancellation works great too.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 21, 2025
Thanks for sharing your honest feedback on the Galaxy Buds FE, Nate. The Galaxy Buds FE are a fantastic gift choice! Their compact design ensures a comfortable and secure fit, making them ideal for extended use. With powerful Active Noise Canceling, they block out unwanted sounds, allowing for an immersive listening experience. It's wonderful to see how much your wife enjoys them! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Rondel71
from NY
Expertise:Intermediate
Verified Purchase:Yes
Buds sound great and fit very well. Glad I got them - free with purchase was even better!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Thank you so much for your review, Rondel! It's reassuring to see you're enjoying your Galaxy Buds FE. With a compact 60mAh battery in the buds, you can experience up to 6 hours of playtime with Active Noise Cancellation (ANC) on or 8.5 hours with ANC off. Plus, when you include the 505mAh charging case, you can extend your total listening time to an impressive 21 hours with ANC and 30 hours without! We hope you appreciate the intelligent audio technology theyh provide. The combination of Active Noise Cancellation and Ambient Sound ensures you can immerse yourself in music while still being aware of your surroundings. Additionally, our DNN (Deep Neural Network) and personalized beamforming technology enhance call clarity, making conversations crisp and clear. Thanks again for your feedback, and if you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Tiffany
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Fit and comfort are good, but the buds rarely seat in case and do not charge unless plugged in.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, May 6, 2025
How's it going, Tiffany? Thank you for sharing your experience with the Galaxy Buds FE! We’re glad to see that you find the fit and comfort to your liking! If your earbuds only charge when the case is plugged in, it may be that they aren’t sitting properly. We recommend checking for debris on the charging contacts and ensuring that the earbuds are correctly positioned in the case. Trying a different Samsung-approved charging cable or adapter could also help. If the charging situation continues, please feel free to reach out to us at Samsung Support for further assistance. We offer a 12-month limited warranty for any manufacturer defects, and you can also opt for Samsung Care+ to add extra coverage if that’s something you’d be interested in. Your satisfaction is important to us, and we’re here to help! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Marstuff
from Portland, Oregon
Verified Purchase:Yes
I get very good sound quality with the ear buds when I play Pandora on my cell phone.
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, May 8, 2025
Thanks so much for your review, Marstuff! We’re so happy to see that you’re enjoying your Galaxy Buds FE! The enriched bass sound is just amazing! With the new 1-way speaker, you can really feel those deep, powerful beats, whether you’re dancing to your favorite playlist or just chilling with a podcast. It’s great to know you appreciate the sound quality. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US