Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
3
Not that loud
on August 25, 2025
Posted by: g35xpaul
[This review was collected as part of a promotion.] Not loud sounds needs more updatess . Need a updatess
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Thanks for reaching out with your honest feedback on the Galaxy Buds FE, Paul. We love getting insights from our customers. We understand that you have concerns about the volume not being sufficient for your needs, as well as your desire for more updates. Please know that we are always working to provide updates for our Galaxy devices. To enhance your listening experience, we recommend exploring the equalizer feature. This allows you to select from six different equalizer options, enabling you to enjoy your music with a unique sound tailored to your preferences. To access the Equalizer, open the Galaxy Wearable app on your mobile device, tap 'Earbuds settings,' then select 'Equalizer,' and choose the option you want. We hope that this tip helps enhance your experience with your buds. If you ever have any other concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy buds Fe vs Galaxy buds first gen
on September 3, 2025
Posted by: Juu1io
[This review was collected as part of a promotion.] In my opinion I believe that the galaxy buds fe do have slight better audio than the first generation galaxy buds but dont fit the same on the outer ear part. They do a good job on not going all the way in but the outer fit is weird. For the price you get what you pay for in the sense of better audio quality but for the microphone quality it doesn't sound good at all.
Value
3
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your feedback on the Galaxy Buds FE! We're happy to see you like the audio quality compared to the original Galaxy Buds. We understand the fit might feel different for some users, and we designed them to be comfortable for many ear shapes. We recommend checking out the additional bud tips that come with your buds. We also appreciate your feedback on the microphone quality, and we’re always working to make improvements. If you are experiencing poor sound during calls, we recommend checking out the link attached for options to help troubleshoot. Your experience helps us create better products, so thank you for sharing! If you have any more comments or questions, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Posted by: Jotsu
Verified Purchase:Yes
I'm very happy as my FE buds since I use them on noise canceling mode when I go to sleep at night to block out the sound of my husband's CPAP machine. They work well except they only last for about 6 hours.
I would recommend this to a friend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your money
on September 30, 2025
Posted by: Servant of Tehuti
from Grand junction colorado
These earbuds are garbage! I've had them for about 3 months and the mic on the left earbud is starting to go out already
Features
3
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, September 30, 2025
Greetings Servant of Tehuti, Thank you for updating us on your Galaxy Buds FE. We understand it can be frustrating when your Buds' microphone isn't working properly. Wondering what to do if the Galaxy Buds microphone isn't working? After recording with the microphone, listen to the playback. If you can't hear the sound, follow the troubleshooting tips below. A blocked microphone hole can prevent proper sound input. Regularly clean the microphone hole, speaker, and air duct to prevent debris buildup. Use a clean, dry, soft brush or cotton swab to remove dirt. You might resolve the microphone concerns by resetting your earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset, then follow the on-screen instructions to complete the factory reset. For more assistance, please visit the link below. Of course, our Samsung Support Team is always available to assist and discuss your options. Thank you for your review. We appreciate you choosing Samsung as your go-to brand. How to restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007280/
-Ty
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Written by a customer while visiting Samsung US
Posted by: TLMJR
Expertise:Expert
Verified Purchase:Yes
Amazing choice, they fit great, affordable, durable, and the sound is amazing.
my only complaint is that a lot of times people on the phone hear the background noise much better than they do me.
my only complaint is that a lot of times people on the phone hear the background noise much better than they do me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 21, 2025
Hello TLMJR,
That’s what we love to hear! The Galaxy Buds FE is built to be both innovative and intuitive, and your review proves we’re on the right track. We're constantly working on new features and updates to make your experience even better. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please check out the link provided for more on how to ensure noise-canceling is in effect. We appreciate your feedback. Let’s create the future, together. Thank you for choosing Samsung.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
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That’s what we love to hear! The Galaxy Buds FE is built to be both innovative and intuitive, and your review proves we’re on the right track. We're constantly working on new features and updates to make your experience even better. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please check out the link provided for more on how to ensure noise-canceling is in effect. We appreciate your feedback. Let’s create the future, together. Thank you for choosing Samsung.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great entry into Galaxy ecosystem
on April 27, 2024
Posted by: DonnyB
[This review was collected as part of a promotion.] I was pleasantly surprised how good these are. I wear earbuds 40 hours a week and am constantly trying new pair. Already being deep in the Samsung ecosystem I decided to give these a try. They sound great! Noise cancelation works better than most in this category and calls are clean and crisp. Battery life is equally impressive and the Galaxy buds plus form factor is my favorite of all the Galaxy buds. I'm glad they kept it going! Great bud for a great value
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on November 13, 2023
Posted by: TheCableGuy
[This review was collected as part of a promotion.] Started off with the Galaxy buds 2 pro. Loved those but they would constantly fall out of my ear at work. Upgraded to the Buds FE and these are amazing.
I do a lot of crawling under houses where having headphones are great for music and audio books. These don't fall out our have issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product To Have & Great Fit😁😄!!!!
on December 12, 2023
Posted by: Egakelly
[This review was collected as part of a promotion.] I've Purchased These To My Previous Buds, And They Are Absolutely Comfortable, And Work Waaaaayyyyy Better Than The Other Buds I Had😁😄!!!!
Value
5
Written by a customer while visiting Samsung US