Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Really Love em'
on March 17, 2025
Posted by: CassAnn
[This review was collected as part of a promotion.] I really like these buds,especially since I can use one or both. Ambient noise cancel out, works like a charm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Background noise
on March 17, 2025
Posted by: LadyT22
[This review was collected as part of a promotion.] It's funny how these suppose to block out thr background noise but when I'm talk to people, they hear that better than me. Other wise, I do like how long the battery last and the look.
Value
3
Response from Samsung USBy R&R Team, March 20, 2025
Hi LadyT22,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Buds FE uses the Active Noise Cancellation (ANC) feature to block unwanted background noise by employing microphones, an ANC chipset, and speakers to neutralize external sounds while your Ambient Sound feature is for hearing your surroundings clearly, allowing for a tailored listening experience. If you would like to block out unwanted background noise, please ensure that your ANC feature is enabled. For your convenience, I have included a few resources for your review. Let us know if you have any questions after reviewing what has been shared by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds FE
https://www.samsung.com/us/mobile-audio/galaxy-buds-fe/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001315/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds FE. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Buds FE uses the Active Noise Cancellation (ANC) feature to block unwanted background noise by employing microphones, an ANC chipset, and speakers to neutralize external sounds while your Ambient Sound feature is for hearing your surroundings clearly, allowing for a tailored listening experience. If you would like to block out unwanted background noise, please ensure that your ANC feature is enabled. For your convenience, I have included a few resources for your review. Let us know if you have any questions after reviewing what has been shared by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Buds FE
https://www.samsung.com/us/mobile-audio/galaxy-buds-fe/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001315/
Written by a customer while visiting Samsung US
Customer Rating
3
This device is very pocket friendly
on March 17, 2025
Posted by: FrankNitty
[This review was collected as part of a promotion.] I use these ear buds while I'm at work to listen to music. They help me to pass time.
Value
3
Response from Samsung USBy R&R Team, March 17, 2025
Thank you for sharing your thoughts about the Galaxy Buds FE, Frank. We're thrilled to know that you find them pocket-friendly and a great companion for listening to music at work. Their compact design makes them easy to carry, while the comfortable fit ensures a pleasant experience throughout the day. The Galaxy Buds FE are designed to offer convenience and reliability, and we’re glad they’re helping to make your day more enjoyable. If there’s anything we can assist with or if you’d like to share more about your experience, do not hesitate to reach out to us at Samsung Support! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds to be honest awesome to have!
on March 17, 2025
Posted by: Chilla
[This review was collected as part of a promotion.] I use the buds for work and are super easy to just handle and have around!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fit is nice.
on March 17, 2025
Posted by: Logcabin25
[This review was collected as part of a promotion.] The fit is good for having small ear openings. After a while my ears get swore. So I have to remove them.
Connection to devices is a breeze, across all my different devices.
Connection to devices is a breeze, across all my different devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like that you can customize sound in the earbuds
on March 17, 2025
Posted by: Karen251982
[This review was collected as part of a promotion.] The earbuds fit comfortably and last a very long time and I don't have to worry that it will die while listening to my apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound great!
on March 17, 2025
Posted by: Stephen
[This review was collected as part of a promotion.] The sound is really good, has good bass and love that you can customize the sound with the equalizer on the Ear Buds App or on Smart Things. Also like that it has the feature for noise cancelation or ambient sound! I do have minor issues where it will cut out if im walking down the street sometimes, but it stays connected and only lasts for a brief moment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love 'em!
on March 17, 2025
Posted by: Samson
[This review was collected as part of a promotion.] They connected so easily with my Galaxy A16, but the most surprising thing was they connected so smoothly with my Macbook Air Sequoia as if they were made for them. Glad I bought them.
Value
5
Written by a customer while visiting Samsung US