Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Posted by: Anonymous
from Long Island, NY
Verified Purchase:Yes
The bass is incredible for a price like that. I would compare to the Airpods Pro. Maybe even better. It is a 5 star purchase for sure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next-Level Sound Meets Smart Features: Galaxy AI
on July 28, 2025
Posted by: NewSamsungUser
[This review was collected as part of a promotion.] These Samsung earbuds are hands-down the best I’ve used, and I’ve tried all the big names. The sound quality is crisp, balanced, and immersive, whether I’m streaming Spotify, watching movies, or gaming with friends. The bass punches without muddying the mids, and the active noise canceling blocks out everything, even at the gym or on a plane.
What sets them apart, though, is Galaxy AI. The real-time voice translation blew my mind! I used it during a Zoom call with international clients and it worked flawlessly. Plus, the adaptive sound controls learn my habits, automatically adjusting to my environment. Whether I'm working, walking, or winding down at night- they're perfect for every occasion!
I use them daily for work calls, workouts, and even helping my daughter with schoolwork: the mic clarity is top-tier. Battery life? Solid. The case is sleek, charges fast, and slips into any pocket.
If you’re on the fence, don’t be. Samsung knocked it out of the park with these. Galaxy AI isn't just a buzzword, it's a real feature that makes life smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
One of the buds quit workn had the hardest time km
on August 2, 2025
Posted by: Mookie
[This review was collected as part of a promotion.] Ai helped too much
Hard to keep n ears
One stopped working
Hard to keep n ears
One stopped working
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Thank you for your honest feedback on the Galaxy Buds FE, Mookie. We're glad to see that the Galaxy AI feature has been beneficial for you! However, we understand that you may be facing some challenges in achieving the best fit with your earbuds. The box includes the Galaxy Buds FE, a charging case, two sets of wing tips (small/medium and medium/large, with medium/large being the default), and three sets of ear tips (small, medium, with medium as the default, and large). We encourage you to try out these additional tips to help get the best fit. To help you find the best fit, you can also use the "Earbud Fit Test" feature in the Galaxy Wearable app. Additionally, we would like to gather more information about the bud that stopped working. Please reach out to us at Samsung Support so we can assist you further with this. We look forward to hearing from you! -Kelvin
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smsng.us/Samsung-Support.
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds
on August 5, 2025
Posted by: Nick
from New mexico
These earbuds are really good for the price, they fit comfortably in my ears and ive never had a problem with them, the bass and overall sound is great, great noise canceling and ambient sound, the only thing I wish they had was built in surround sound but they are still great earbuds. I think anyone who is looking to buy this should totally do it.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fit comfortably with great sound and battery life!
on August 9, 2025
Posted by: MasterChief117
[This review was collected as part of a promotion.] These ear buds are by far the best I have ever owned. Most importantly for me is how comfortably they fit in my ears. They dont fall out nor do they cause any pain or discomfort at all, even after wearing them for several hours. The sound quality is impressive and they are especially useful for interacting with Galaxy AI on all my Galaxy devices while at work or in a public place because I can listen to Galaxy AI responses without bothering or distracting the people around me. I use them everyday at work for answering phone calls, and replying to text messages and emails, as well as listening to music during my commute. And they last nearly all day. I do need to charge the for about 30 min during lunch to give them a little boost to make it the rest of the day but thats still a prett impressive bartery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good quality but bad mic
on August 10, 2025
Posted by: DaxelFake
[This review was collected as part of a promotion.] Idk if the buds has ai but definetly does not has good mic, bc when im talking on phone the other person never hear what i say
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Hands down best earbuds for the price!
on August 16, 2025
Posted by: SlappinTacos
[This review was collected as part of a promotion.] Sound quality I give 4.5 outta 5.
Distance from phone to earbuds without loosing connection 5/5. I can walk about 150 feet and still be connected to.music or phone call. Simple to use. Let's you know if you have a text message when connected to galaxy phones. Literally says you have a text message. Tab sensor on earbuds work flawlessly. I bought two pairs. Get your now. Don't waste your money on another brand. You won't regret it.
Brian C
Distance from phone to earbuds without loosing connection 5/5. I can walk about 150 feet and still be connected to.music or phone call. Simple to use. Let's you know if you have a text message when connected to galaxy phones. Literally says you have a text message. Tab sensor on earbuds work flawlessly. I bought two pairs. Get your now. Don't waste your money on another brand. You won't regret it.
Brian C
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable, they sound great!
on August 22, 2025
Posted by: JTexas
[This review was collected as part of a promotion.] They said phones are so comfortable and they work so well with my Samsung phone and my Samsung watch.
Value
5
Written by a customer while visiting Samsung US