Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5
Amazing clarity!
on June 3, 2025
Posted by: PrettyMindy
[This review was collected as part of a promotion.] These are my favorite ear buds! They have amazing clarity and noise reduction. I've used them in a variety of places, some far louder than others and they have blocked a significant amount of noise so I could listen to my music clearly.
Value
5
Response from Samsung USBy R&R Team, June 4, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds FE, Mindy! It's awesome to see that you're enjoying the exceptional clarity and noise-cancellation features. They really stand out in diverse situations, allowing you to focus on your music without distractions. Your feedback is invaluable, and we’re here to support you every step of the way. If you ever have any inquiries or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
I do not recommend!!
on June 8, 2025
Posted by: Jersey
[This review was collected as part of a promotion.] I have had many headphones. But, these I did not like!! The sound is not loud enough in my opinion!! I like loud and these are not it!!
Value
2
Response from Samsung USBy R&R Team, June 9, 2025
Thanks for sharing your thoughts about the Galaxy Buds FE! We understand how important it is to have a listening experience that matches your preferences, especially when you enjoy music at higher volumes. There are a few factors that could influence the volume and sound quality. Please ensure that the earbuds are worn correctly, as this can significantly impact their performance. Sometimes, dust or debris can accumulate, which may affect audio quality as well. We also recommend checking that your earbuds are running the latest software version, as updates can enhance performance. Additionally, make sure the battery is sufficiently charged, as a low battery can alter audio output. Be sure to check out the link attached for detailed instructions on how to troubleshoot this. We hope these tips enhance your experience with the Galaxy Buds FE! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects
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Written by a customer while visiting Samsung US
Customer Rating
5
Feele great
on June 28, 2025
Posted by: DantheMan
[This review was collected as part of a promotion.] They feel great in the ear. The only issue that I've had is that when I wore them around loud noises in the cold one of the microphones died and constantly issues a white noise effect when using ANC or the pass thru feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They stay in my ear
on July 1, 2025
Posted by: NanaRose61
[This review was collected as part of a promotion.] I really like these buds. The Galaxy AI system that comes with them is a plus. The range is very good, and they were easy to pair with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
You can connect to up to two devices
on July 5, 2025
Posted by: Imagine
[This review was collected as part of a promotion.] It's pretty easy to use, but I wish it were more intuitive to connect to the buds. It's useful to have both my personal and work phones connect. I'm glad they're all Samsung devices.
I haven't used Galaxy AI with this device, but except for the microphone (I bring the phone up to my mouth when I need to), it works well.
The battery life is great. I don't worry about it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ambient sound and Noise cancelling
on July 12, 2025
Posted by: MartyB
[This review was collected as part of a promotion.] My galaxy buds FE are incredible.. the sound quality is great, the buds feel solid and intact.
I love the ambient sound feature it allows me to keep the buds on whilst interacting with people and surroundings. The noise canceling feature comes in handy whenever i take long bus rides from work to home.
I don't regret purchasing these earbuds, they pair well with my S10e and give off a great ecosystem feel. I can be talking to someone face-to-face, and their translated voice comes right into my ear through the Buds FE, while my translated words are broadcast through my phone's speaker.
I love the ambient sound feature it allows me to keep the buds on whilst interacting with people and surroundings. The noise canceling feature comes in handy whenever i take long bus rides from work to home.
I don't regret purchasing these earbuds, they pair well with my S10e and give off a great ecosystem feel. I can be talking to someone face-to-face, and their translated voice comes right into my ear through the Buds FE, while my translated words are broadcast through my phone's speaker.
Value
5
Response from Samsung USBy R&R Team, July 12, 2025
Thank you for sharing your experience with the Galaxy Buds FE, Marty. We're happy to know you are enjoying the great sound quality and the strong feel of the earbuds. It's great to see that you like the ambient sound feature since it helps you stay aware of your surroundings while listening to music. We are glad to see that you are using the translation feature! It makes talking with others easier and helps break barriers. If you ever have any questions or need help, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Work great, Sound great
on July 16, 2025
Posted by: TheBrian
[This review was collected as part of a promotion.] Noise cancelling is fantastic, can't hear my mower when cutting the grass. And the nose cancelling microphones also do such a great job, I can talk on the phone while cutting the grass and no one hears it! Ambient noise option is also great for shopping or walking, I can hear people around me and still hear my music.
The little wings you can put on the nuts is the real reason I bought them, keep them super secure in my ears during all activity, no matter how sweaty. Battery life is good. I have to remind myself to charge the case occasionally because I really only have to do rarely that it isn't a habit.
Been playing around AI live translation, it'll be a life changer eventually.
The little wings you can put on the nuts is the real reason I bought them, keep them super secure in my ears during all activity, no matter how sweaty. Battery life is good. I have to remind myself to charge the case occasionally because I really only have to do rarely that it isn't a habit.
Been playing around AI live translation, it'll be a life changer eventually.
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
Hi Brian! Thank you for sharing your experiences with the Galaxy Buds FE! It's great to know how well the noise-cancellation feature works for you while mowing the lawn, and that the ambient noise option helps when you're shopping and walking. We’re glad the secure fit from the wings keeps your earbuds in place during any activity! If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
5 month review
on July 26, 2025
Posted by: Gnoteuser4evr
from Onio
5 month review: they worked and where awesome. Till about a month 2months ago. The left bud started not charging. In order to charge it I have to wipe it off wiggle it in the case till the light comes on and then leaves it perfectly still. Im not sure how much time I have till the left bud stops charging. So its time for a review.
Also if you loose one the beeb they make is so low that if your outside its hard to find.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
3
Value
2
Response from Samsung USBy R&R Team, July 28, 2025
Thanks for taking the time to share your honest experience with the Galaxy Buds FE! We really appreciate your feedback regarding the left earbud not charging, and we want to help ensure a smoother experience moving forward. If one or both of your Galaxy earbuds are not charging or turning on, the challenge may be related to either the earbuds or the charging case. Using a charger that isn’t approved by Samsung can lead to charging malfunctions, and it's also possible that the earbuds may be damaged. To troubleshoot, please try fully charging the case, checking the earbuds for any signs of damage, or restarting the earbuds. Check out the link attached for options to help troubleshoot this. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US