Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
4 out of 5
4
I think these earbuds are really GRAPE!!!
on April 6, 2025
Posted by: 66613A
[This review was collected as part of a promotion.] Samsung's Galaxy FE earbuds offer a premium listening experience at a competitive price, making them a solid choice for those seeking high-quality features without the premium cost. The earbuds feature a sleek and compact design, ensuring a comfortable and secure fit, ideal for extended wear during commutes or workouts. With multiple ear tip sizes included, users can find the best fit for their ears. The charging case is lightweight and has a matte finish, resistant to fingerprints and easy to carry.
Sound quality is a highlight, with dynamic drivers producing crisp highs, rich mids, and deep bass. The bass is punchy, making these earbuds suitable for bass-heavy genres like hip-hop and EDM, while vocals and treble remain clear and well-balanced. The Galaxy Wearable app provides an equalizer with customization options, allowing users to fine-tune their audio experience. While audiophiles may prefer higher-end models with more refined tuning, the Galaxy FE earbuds deliver an impressive balance for everyday listening.
The inclusion of Active Noise Cancellation helps reduce environmental distractions, though it does not match the strength of premium models. It is effective at minimizing background noise, making it easier to focus on music or podcasts. The Ambient Mode is useful for times when users need to hear their surroundings, such as during conversations or outdoor activities.
Call quality is enhanced with beamforming microphones, which help filter out background noise fo
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 8, 2025
Thank you for sharing your experience with the Galaxy Buds FE. The Galaxy Buds FE offers an enriched bass sound with a new one-way speaker design, delivering crisp and clear audio across various genres. The compact and ergonomic design ensures comfort and a secure fit for extended wear, with customizable options for both wing tips and ear tips included in the box. Active Noise Canceling blocks out distractions for an immersive listening experience, while Ambient Mode allows users to stay aware of their surroundings when needed. These features combine to provide a premium listening experience. If you have any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on April 7, 2025
Posted by: Michael
from Texas
Expertise:Beginner
Verified Purchase:Yes
I am impressed with the sound quality. Everything is crisp & clear. I like the noise cancellation.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 8, 2025
It's great to hear from you, Michael. We love to see that you're impressed with the sound quality the Buds FE provides. The Galaxy Buds FE offers an enriched bass sound with a new one-way speaker design, delivering crisp and clear audio for an impressive listening experience. Active Noise Canceling instantly immerses you in pure sound by blocking out unwanted noise. These features highlight the outstanding audio capabilities of the Galaxy Buds FE, and we're glad to see that you're having a good experience with them. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Studio Quality Sound Like I've Never Heard Before
on April 10, 2025
Posted by: evnStevn
from Floral City, Florida USA
Expertise:Intermediate
Verified Purchase:Yes
These earbuds offer remarkable audio quality for an immersive listening experience. The sound is crisp and well-balanced, bringing music to life. They fit comfortably and securely, making them perfect for extended wear. The battery life is impressive, allowing for hours of uninterrupted enjoyment. The sleek design and compact case make them a stylish and portable audio companion.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for sharing your feedback about the Buds FE, EvnStevn! It's great to see that you’re enjoying their fit and sound quality. The Buds FE offers up to 30 hours of playtime on a full charge with Active Noise Canceling turned off or up to 21 hours with ANC enabled. To maximize battery life during your workday, you can place the earbuds in the charging case for just 10 minutes to gain up to 150 minutes of playtime. Your input is valuable, and we appreciate you sharing your thoughts! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No international warranty!
on April 12, 2025
Posted by: Gsj29
No international warranty. Got one from the US and the right buds stopped working after 2 months of purchased. Unfortunately, I had already moved to Canada. Tried with with customer care (both US and Canada) and also physical stores at Canada. The device fault was acknowledged but they couldn't do anything as international warranty is not there for this product. US customer care asked to visit local US samsung center for the repairs. It's been lying in my nightstand as a showpiece since then. The warranty gonna expire this May. Would be throwing it in the trash after that.
Response from Samsung USBy R&R Team, April 14, 2025
Thank you for sharing your experience with the Galaxy Buds FE, Gsj29. We appreciate your feedback regarding the right earbud and the challenges you faced with the warranty. We understand how disappointing it can be when a product doesn’t perform as expected. To assist you better, we would like to gather some specific details about your experience. Please reach out to us at Samsung Support, where our dedicated team is ready to provide personalized assistance. Your satisfaction is important to us, and we look forward to helping you resolve this matter! Thank you for being a valued Samsung customer. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great fit in ears
on April 14, 2025
Posted by: LDSHOE
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Like the fit and sound , but they only last 6 hours and I work 10.
Otherwise I love them
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 14, 2025
Thanks for sharing your thoughts about the Galaxy Buds FE! It’s great to see you’re enjoying the fit and sound quality. The Galaxy Buds FE provides up to 7 hours of playtime per charge, which can be extended to up to 26 hours with a fully charged case. To maximize battery life during your workday, you can place the earbuds in the charging case for 10 minutes, which will give you up to 150 minutes of playtime. This quick top-up can help bridge the gap during longer periods of use. Your feedback is valuable, and we appreciate you sharing your experience! If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great value
on April 15, 2025
Posted by: PJAY
from IL
Expertise:Expert
Verified Purchase:Yes
This product is definitely great value for money; sleek user-friendly design and features, packaging is very well done and the shipping was done in decent time frame.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 16, 2025
It's great to see that you're finding the Galaxy Buds FE to be such a great value, Pjay! Their sleek, ergonomic design and user-friendly features make them a fantastic choice for everyday use. The thoughtful packaging and timely shipping add to the overall experience, showing the care we put into delivering a quality product. Thanks for sharing your positive feedback. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent product !
on April 17, 2025
Posted by: Anonymous
from Bridgeport connecticut
Expertise:Intermediate
Verified Purchase:Yes
I can hear very good excelent, voice and music. Very comfortable to my ear
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 18, 2025
Thanks for sharing your experience with the Buds FE, Lily. The Galaxy Buds FE offers outstanding sound quality, featuring enhanced bass, thanks to their new one-way speaker. Whether you’re listening to music, podcasts, or anything else, you'll appreciate the deep, powerful sound. Their compact design ensures a comfortable fit, allowing them to nestle snugly in your ears for extended listening sessions. It’s great to know how much you’re enjoying them! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My go-to earbuds
on May 15, 2025
Posted by: Moises
Verified Purchase:Yes
They fit comfortably and sound good for the price. I really like their transparency mode for work
Response from Samsung USBy R&R Team, May 16, 2025
Thank you for your review, Moises! We are pleased to see that you are enjoying the Galaxy Buds FE. It is fantastic that you find them comfortable to wear and that they sound great for the price. Our goal is to provide quality without breaking the bank. We are also glad to see that you appreciate the transparency mode, as it helps you stay connected to your surroundings while you work. Your feedback means a lot to us, and we hope you continue to enjoy your experience with the Buds FE! For any questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Showing 105-112 of 2267 results 
<< 1 ... 12 13 14 15 16 ... 284 >>