Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6
(2,268 Reviews)
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product.
(
220 out of
277)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
3
They're okay
on February 11, 2025
Posted by: LUCYPH
[This review was collected as part of a promotion.] I actually have the bud 2 pro but I'm trying other's these fall out of my ears too much while at the gym. From sweat and the charging box doesn't work that well anymore.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds FE, Lu. We always look forward to hearing from our customers. The Galaxy Buds FE provides up to 7 hours of playtime per charge, which can be extended to 26 hours with a fully charged case. We noted your concerns regarding the buds falling out while you're working out and the buds' case not charging properly. Our goal is to ensure that our customers have the best experience possible with our devices, and we would like to provide some assistance to help ensure you have a great experience with your buds. If your Samsung Buds charging case isn't working as it should, the most common causes may include dirty charging contacts on the earbuds or inside the case, a faulty battery within the case, or potential damage to the charging port. We recommend checking for any debris and cleaning the contacts with a soft cloth. You can also try using a different charging cable. If this persists, please consider contacting Samsung Support for further assistance. In regards to the fit, we recommend trying the bud tips that come included with your Buds FE in order to get the best fit. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, we also offer Samsung Care+, which can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. If you have any further concerns or questions about this, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!!!
on February 11, 2025
Posted by: Daddy1981
[This review was collected as part of a promotion.] He's earbuds are great they stay in the ear they have great sound quality I like how I can cancel out noise when I have them both in on all really good product I haven't switched back yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The samsung buds fe are amazing
on February 11, 2025
Posted by: Jlaz111
[This review was collected as part of a promotion.] The damsung buds fe i have had for like 1 year and the noise suppression and seamless connection when i open the case is amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on February 11, 2025
Posted by: EnjoyingLife
[This review was collected as part of a promotion.] I love my headphones because they are a true audio eraser and allow me to focus on what is being played. There are also settings to change if you still wanted to keep your sound on for anything outside the headphone. I used them for my calls, meetings, and at the gym.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dope Earbuds w/ One Flaw
on February 11, 2025
Posted by: kingxwun
[This review was collected as part of a promotion.] These are great for people on the go. Seamless connectivity to your phone with great audio response. Very clear highs that sparkle in the ears and the bass responsiveness that I personally like to hear in modern music. The fit fit of the buds is great however for those such as myself that like to fall asleep with my earbuds in, it can be a little uncomfortable. The depth of the bud forces the speaker portion to be pushed too far deep into the ear causing some discomfort. But that's only when laying on one side. Besides that regular fit of the bud is solid. The buttons on the buds are solid I just wish there was a bit more customization in terms of what each side could do. Meaning if you set the left earbuds tap to be pause/play it will also be pause/play on the right side. A double tap can be set to fast forward/rewind but it will do the same on both. Holding each earbuds can be set to control noise cancelation and ambient sound but if set on one side it will do the same on both buds. I would have loved to see the customization that would allow me to tap, double tap to control volume on the right bud, tap, double tap to control rewid/fast forward on the left bud. This isn't a crippling issue but annoying enough to discover that it doesn't do so when digging into the options. Lastly, app connectivity is a plus. You can rename your buds, and use the eq settings directly from your phone to adjust the eq of your buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds
on February 11, 2025
Posted by: SharlottesMomma2023
[This review was collected as part of a promotion.] I love listening to music with these. Never had issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The base is freaking fantastic, fits perfectly
on February 11, 2025
Posted by: Dash95Harp
[This review was collected as part of a promotion.] I LOVE THESE AIRBUDS THEY FIT PERFECTLY MORE THAN EXCELLENT SOUND AND BASE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has phenomenal features
on February 11, 2025
Posted by: BamaGirl83
[This review was collected as part of a promotion.] The Samsung Galaxy Buds FE edition are absolutely phenomenal. I use them to listen to music. And I absolutely love all of the different features with it and the different levels you can customize music. These are the best earbuds I've ever had.
Value
5
Written by a customer while visiting Samsung US