Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5 out of 5
5
Sound great!
on January 30, 2025
Posted by: Mateo
from Cambridge, Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
These little buds sound great for the price. They maintain their charge for several hours and have a sturdy case for hanging out in your pocket. I am personally still getting used to the fit and can’t decide if I love or merely tolerate it. With that said, I’ve been picking these up daily over my AirPods.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 30, 2025
Thank you for sharing your thoughts on the Galaxy Buds FE, Mateo! We’re delighted to hear that you find these little buds impressive for the price and appreciate their long-lasting charge. Designed with a robust case, they’re perfect for carrying around, ensuring you can enjoy your music wherever you go. Regarding the fit, we understand that everyone has their unique preferences. Many users find that with a little time, they adjust to the feel and can fully enjoy the immersive sound experience and comfort the Galaxy Buds FE offer. Also, be sure to try using the extra ear tips provided. It’s fantastic to know that you’re reaching for them daily! Keep enjoying your music, and we hope the fit becomes second nature to you! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Ear Buds!
on January 30, 2025
Posted by: JonR
from Lyons, Kansas
Expertise:Intermediate
Verified Purchase:Yes
Great product, easy to setup, and Noise canceling!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for your candid feedback on the Galaxy Buds FE, Jon! We're glad to know you found them easy to set up. Our aim is to ensure a seamless experience right from unboxing. It’s fantastic that you're enjoying the noise-canceling feature. The Galaxy Buds FE are engineered to provide an immersive audio experience, letting you fully engage with your music or calls without distractions. If you have any other thoughts or experiences to share, we would love to learn more! Don't hesitate to reach out to us at Samsung Support if needed. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
9/10 earbuds
on February 1, 2025
Posted by: Jerzey
from Chillicothe, MO
Verified Purchase:Yes
I love these earbuds. I love that I can change the sound ambience easily. 9/10. I do think the galaxy 2 had better noise canceling though.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 3, 2025
Thank you so much for your feedback, Jerzey! We’re thrilled to hear that you love the comfort and sound ambiance of your Galaxy Buds FE. We designed them to be both comfortable and secure, with a redesigned wingtip that keeps them in place throughout your day. Regarding noise canceling, the Galaxy Buds FE does focus on providing a balanced sound experience, but we recommend trying different ear tips to achieve the best performance tailored to your ears. This can enhance both comfort and sound quality, allowing you to fully enjoy all that the Galaxy Buds FE has to offer. Your feedback is invaluable, and we hope you continue to explore all the features! For any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Swishing buds fe
on February 2, 2025
Posted by: John
from California
Purchased over 1 year ago, the ear piece doesn't fill the ear. Wind noise, swishing is constant and calls are interrupted because the person on the other end of call can't understand me. I always switch to my buds pro to make acall.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 3, 2025
Thank you for sharing your experience with the Galaxy Buds FE, John. We want you to enjoy the best possible sound quality and comfort with your buds. To ensure a great fit, please make sure you’ve attached the earbud tips and wingtips before using them. The earbuds are designed to be inserted with the wingtip facing upwards, so rotating the earbuds for a perfect fit can enhance your listening experience. If you haven't already, trying out different sizes of ear tips can also help you find the most comfortable fit, ensuring optimal sound quality as you enjoy your calls. We also noted your concerns about the sound quality while on calls. Be sure to use the earbud tips and wingtips that fit your ears best. Using the incorrect size can cause low call output or make your voice sound muffled. Check out the link attached for options to help troubleshoot this. We're committed to delivering a top-notch experience, and your feedback helps us continue to improve. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please be sure to reach out to us at Samsung Support so that we can look into what can be done to get this resolved. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great earbuds for the price!
on February 3, 2025
Posted by: K Williams
Verified Purchase:Yes
Great fit out the box. Charge time is excellent and the sound is awesome.
Response from Samsung USBy R&R Team, February 4, 2025
Thank you for sharing your honest feedback on the Galaxy Buds FE, K Williams! It's great to see that you find the Galaxy Buds3 Pro to be such a great fit right out of the box. The charging time is designed to give you more listening time with less downtime, and we’re glad it’s meeting your expectations! They deliver crystal-clear sound, whether you're enjoying music or having a conversation. The newly redesigned wingtip is crafted to provide a secure fit and comfort throughout your day. We appreciate your support and hope you continue to enjoy your Galaxy Buds3 Pro! If you have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not the best sound quality and Noise cancellation
on February 5, 2025
Posted by: Dan Dover
from New York
Expertise:Expert
Verified Purchase:Yes
Would prefer the buds pro! Better sound and noise cancellation overall
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, February 5, 2025
Thank you for your review of the Galaxy Buds FE! We’re thrilled to hear your feedback as we continue to make improvements all around. The Buds FE are indeed designed for ultimate comfort, featuring a newly redesigned wingtip that ensures they stay securely in place while you go about your day. The interpreter feature on your Galaxy phone is a fantastic way to engage in conversations in different languages. It offers crystal-clear, real-time translations right through your Buds, making communication effortless and enjoyable. What’s even more exciting is that the Buds FE comes at a lower price point while still providing these amazing features. We’re committed to delivering high-quality audio and innovative functions at a value that suits your lifestyle. If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid bluetooth headphones
on February 6, 2025
Posted by: Keith
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Connecting is easy, battery has been good so far, the buds fit in my ear well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works with my piercings and has a long charge!
on February 6, 2025
Posted by: Venus Michaelis
from Norfolk, NE
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are amazing. They are very comfortable for me. I have piercings (daith and conch) that make it hard for me to find nice earbuds that fit and don't start to cause an ache after wearing them for over an hour. The earbuds also have a long charge. I can go a week or more without charging the case. Overall, well worth the price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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