Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Average customer rating
4.6 out of 5
4.6
(2,268 Reviews)
Open Ratings Snapshot
Rating breakdown 2,268 reviews
5 Stars
1,705
4 Stars
359
3 Stars
111
2 Stars
41
1 Star
52
79%of customers recommend this product. 
(
220 out of 277
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds FE Wireless Earbud Headphones - Graphite
Customer Rating
5 out of 5
5
Great sound and value
on December 8, 2024
Posted by: Pete
Expertise:Expert
Verified Purchase:Yes
Emphasis on bass and highs with slightly weak mids. Noise canceling is decent. Secure fit. Decent battery life, much better with noise cancellation deactivated. Overall a great buy for the right price.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Does everything it needs for the best price
on December 8, 2024
Posted by: Kic5005
from Slc
Expertise:Intermediate
Verified Purchase:Yes
Great value for the price. Don't know why you would pay more
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit and sound.
on December 9, 2024
Posted by: TimT
from Denver
Expertise:Expert
Verified Purchase:Yes
Very very nice headphones. Fit really well and great sound. Coming from Galaxy Buds 2 Pro, which never fit me right.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Works but not perfect
on December 10, 2024
Posted by: CZhang
from Madison WI
Verified Purchase:Yes
Bought one to replace my old Active 2, and the sound of these buds is good. But it is difficult for me to choose the proper size to fit my ear. It has fallen out a few times. Right now, I use one large and one medium. In addition, the ANC function is not very promising when compared to my BOSE earbuds.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your experience with the Galaxy Buds FE, CZhang! We're glad to hear that you enjoy the sound quality. The Galaxy Buds FE connects effortlessly to all your favorite audio devices, from your phone to your watch, ensuring a seamless listening experience. We understand that finding the right fit can be tricky, and we appreciate your feedback on the sizing. If you haven't already, we recommend trying different ear tips or sizes to improve comfort during use. To ensure a proper fit, make sure the earbud tips and wingtips are securely attached before using them. Insert the earbuds with the wingtip facing upwards until they feel comfortable, and rotate them to achieve a perfect fit. If needed, explore different sizes to enhance both comfort and sound quality. Regarding the active noise cancellation, we are always looking to enhance our products, and your comments will help us in our efforts. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support. Your satisfaction is important to us!
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds
on December 10, 2024
Posted by: Ed L
from Brooksville Florida
Expertise:Beginner
Verified Purchase:Yes
Great sound great prices definitely worth the price
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy FE earbuds
on December 11, 2024
Posted by: K Murphy
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great and very comfortable to wear.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Thumbs up
on December 12, 2024
Posted by: Cassidy
from West chester
Expertise:Beginner
Verified Purchase:Yes
They're decent. Got em for a steal of a price. Would buy Samsung Buds again
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2025
Thanks for sharing your feedback on the Galaxy Buds FE, Cassidy! We always love getting insights from our valued customers. We're elated to see that you've had a good experience with your Buds FE. With the Buds FE, you can immerse yourself in your music by utilizing the powerful Active Noise Canceling (ANC) feature. ANC instantly creates a quiet environment, allowing you to focus solely on your music without distractions. You can easily turn the Active Noise Canceling on or off by simply touching and holding the touch area on the earbuds. If you want to have a conversation with someone nearby, you can switch to Ambient Sound mode, which allows you to hear them without needing to take off your earbuds. Once again, we appreciate your feedback and hope that you continue to enjoy the Buds FE and it's great features. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Hurts my ears
on December 13, 2024
Posted by: MutipleEarbuds
Expertise:Expert
Verified Purchase:Yes
Sound quality is good. But hurts my ears all the time. Cant wear more than 10-15 minutes. If you have small ears don't buy. I had multiple samsung ear buds before and none of those hurt.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 14, 2024
We appreciate you taking the time to reach out and share your experience with the Galaxy Buds FE. Your feedback is helpful as we continue to make constant improvements. The Galaxy Buds FE are designed to provide an outstanding listening experience, featuring a compact and ergonomic design, Active Noise Canceling to block out unwanted noise, and seamless syncing with your Samsung Galaxy devices. We understand you’ve encountered issues with the fit, even though you enjoy the sound quality. To ensure a comfortable fit, please make sure to attach the earbud tips and wingtips prior to use, insert the earbuds with the wingtips facing upwards until they feel comfortable, and rotate them for a perfect fit. If necessary, experiment with different sizes of tips and wingtips to find the combination that offers the best comfort and sound quality. Thank you again for your feedback and we hope this helps enhance your listening experience! If you have any further concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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